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Senior IT Service Desk Specialist II – Complex Tech Mentoring

Job in Great Falls, Cascade County, Montana, 59401, USA
Listing for: St. Peter's Health
Full Time position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 42000 - 64000 USD Yearly USD 42000.00 64000.00 YEAR
Job Description & How to Apply Below

St. Peter's Health in Montana seeks a Service Desk Support Specialist to deliver timely technical support for end users across clinical and business tasks. This role handles complex hardware, software, access, and network issues and escalates where needed to meet SLA expectations.

LEVEL II responsibilities include mentoring Level I staff, expanding incident resolution, contributing to knowledge base content, and guiding ticket ownership with proactive communication to end users.

We are seeking a motivated Senior IT Service Desk Specialist II – Complex Tech Mentoring to join St. Peter's Health in MT, United States.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Senior IT Service Desk Specialist II – Complex Tech Mentoring role er's Health, based in MT, United States.

Position Requirements
10+ Years work experience
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