Social Services Supervisor
Listed on 2025-12-31
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Management
General Management, Operations Manager
Join to apply for the Social Services Supervisor role at The Salvation Army Southwest Division
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Description:
Join a team where you can offer compassion, dignity, and sustainable opportunities for people in need in your local community! The Salvation Army is an inspiring place to work. With offices in every major US city and over 120 countries around the globe, it's a place where people can invest in people on every level. In the Northwest region of the US, we serve people with food to shelter opportunities and almost everything in between.
We are committed to being an efficient and effective network of local offices that make up a huge western region team. In other words, we're committed to being big and small at the same time. That makes us a seriously great place to work. As one of the most impactful social service organizations in the world, we hire people who constantly seek new ways to keep us moving forward.
We welcome you on finding your place to offer opportunities for people in need!
POSITION TITLE:
Social Services Supervisor DEPARTMENT:
Social Services STATUS: FULL TIME/REGULAR/NON-EXEMPT SUPERVISOR: CORPS OFFICER
- Manage all day-to-day operations of the Family Service Office.
- Work within the approved budget to provide emergency food and direct financial assistance in the form of emergency rent, utilities and prescriptions.
- Perform and oversee casework services to include client interviews, needs assessments, and case management.
- Assure adherence to all funding source guidelines (Siebel, EFSP, etc.).
- Maintain an active information and referral system with other service providers.
- Travel to and attend community meetings as needed or directed by Corps Officers.
- Maintain compliance with Montana Food Bank Network (MFBN) partner agency agreements and Grocery Rescue Program requirements. Act as point person for all communications, agreements MOU/MOA's with MFBN and Feeding America. All MOU/MOA's are to be submitted to the Corps Officer for approval before Divisional approval and/or signature is secured.
- Prepare and submit reports and statistics in accordance with due dates.
- Maintain all fuel and charge receipts in accordance with Salvation Army policy. Turn in receipts daily or as soon as possible to the Administrative Assistant / Finance Clerk.
- Direct supervision of Case Workers and Warehouse Staff.
- Oversight of Warehouse operations. Delegate as necessary:
- Maintain an adequate supply of food.
- Manage and rotate emergency food assistance supplies as needed in accordance with applicable health codes. Health Card may be required within 60 days of hire as well as a current tetanus shot.
- Maintain all refrigeration units in good operating order and cleanliness. Report all malfunctions and necessary repairs to the Corps Officer.
- Coordinate all food distribution preparations for each day of distribution.
- Pick up all food and material donations for the Social Services Program as required per donor(s). As needed, drive box truck to pick up food. All donations are to be properly documented and brought immediately to the Social Services Warehouse.
- Directing and unloading of all deliveries.
- Manage safety while deliveries are being made by large trucks to ensure proper safety precautions are in place and that no unauthorized personnel are in the unloading areas of the warehouse.
- Maintain all vehicles assigned to Social Services in good operating order and cleanliness. All general maintenance schedules are to be completed every six months or as needed to include proper maintenance for cold weather operations. Report all necessary repairs to the Corps Officer.
- Maintain cleanliness, janitorial needs and maintenance of the entire Warehouse and Social Services facilities to include the surrounding properties daily.
- Conduct a weekly property inspection of the entire Social Services facility and surrounding properties to determine needs and maintenance schedule.
- All proper safety equipment to include safety harnesses for lifting, hand trucks and other devices are to be maintained in proper working order and inspected before use. Items not in good working order are not to be used and immediately…
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