Store Manager, Food & Beverage

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Job Overview

We are seeking an experienced and dynamic DQ Store Manager to lead our team in delivering exceptional customer service and operational excellence. The ideal candidate will have a strong background in food service management, team leadership, and restaurant operations. This role involves overseeing daily store activities, managing staff, ensuring food safety standards, and maintaining a welcoming environment that aligns with our brand's commitment to quality and customer satisfaction.

• Manage daily store operations, including opening and closing procedures, staff scheduling, and inventory control
• Supervise and train staff on food preparation, POS systems (PARPOS), cash handling, and customer service protocols. Oversee food safety practices, ensuring compliance with health regulations and quality standards
• Coordinate food production and kitchen management to ensure timely delivery of products
• Monitor inventory levels, order supplies as needed, and control food costs to meet budget goals
• Lead staff recruitment, interviewing, onboarding, and ongoing training & development initiatives
• Maintain high standards of cleanliness, safety, and hospitality within the store environment
• Handle customer inquiries and resolve issues promptly to ensure a positive dining experience
• Implement shift management strategies to optimize efficiency during busy hours
• Collaborate with upper management on budgeting, sales targets, and promotional activities

• Proven management experience in quick service & fast food restaurants or casual dining environments
• Strong background in food preparation, culinary arts, or kitchen management
• Experience with POS systems such as Aloha POS or Micros POS; cash handling expertise required
• Demonstrated leadership skills in supervising teams within hospitality or restaurant settings
• Knowledge of food safety regulations and best practices in food handling and production
• Excellent customer service skills with a focus on team management and staff training
• Ability to manage inventory control and oversee food & beverage operations effectively

Strong organizational skills with the ability to handle shift management and operational challenges efficiently

This role offers an exciting opportunity for a motivated leader passionate about the food industry to make a significant impact within our organization. We seek candidates who are dedicated to excellence in food service management and committed to fostering a positive environment for both staff and customers.

Mid-Senior level

Full-time

Sales and Business Development

Food and Beverage Services