Bakery​/Deli Clerk

Join to apply for the Bakery/Deli Clerk role at Smith's Food & Drug Centers
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We create an outstanding customer experience through exceptional service while maintaining a safe and clean environment that encourages our customers to return. This role supports the department manager in reaching sales and profit goals and monitors all quality assurance standards. Embracing the Customer 1st strategy, associates are encouraged to deliver excellent customer service and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Based in Salt Lake City, Utah, Smith's Food and Drug merged with The Kroger Company in 1998. Today we proudly serve customers in over 140 stores throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming.

As part of the Kroger family, we take pride in bringing diverse teams with a passion for food and people together with one common purpose:
To Feed the Human Spirit. With a history of innovation, we create amazing experiences for customers, communities, and each other.

Whether you're seeking a part-time position or a new career path, apply today to become part of the Smith's family.

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and so much more.
• Up to $21,000 in tuition reimbursement over your career through our industry-leading Continuing Education program.
• Vast potential for growth through an abundance of industry-leading training programs and diverse career pathways.

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain a current food handler permit once employed

• Customer Service skills
• Bakery or Deli experience is helpful
• Retail experience

• Prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use all equipment in bakery such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods according to the food temperature logs and follow cooking instructions.
• Measure, prepare and mix ingredients according to recipe, using a variety of kitchen utensils and equipment.
• Adequately prepare, package, label, and inventory ingredients in merchandise.
• Check product quality to ensure freshness. Review “sell by” dates and take appropriate action.
• Properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe, etc.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Understand the store’s layout and locate products when requested by customers.
• Stay current with present, future, seasonal and special ads.
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
• Maintain awareness of inventory/stocking conditions, noting any discrepancies.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcomed, important, and appreciated by answering product questions.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs by complying with safety procedures and notifying store management of unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying appropriate department or store manager of items needing repair.
• Notify management of customer or employee accidents.
• Work cooperatively in high‑paced and sometimes stressful environments.
• Manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve customer and business issues.
• Support and assist through direct interaction with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.