Change Manager, IT​/Tech

Package: £55,125 – £61,250 (salary dependent on experience) + Benefits
Role : SF20644
Are you ready to be part of the future? At QinetiQ, we’re not just imagining tomorrow we are creating it. From cutting-edge defence technology to ground-breaking innovations our mission is to empower and protect lives. Join us as a Change Manager at one of our customer sites based in Corsham, where you will have the opportunity to work with cutting-edge technology in partnership with some of the most brilliant minds.

The Role As a Change Manager, you will be part of a major digital transformation supporting the transformation leading the coordination, assessment and the delivery of change activity.
Day-to-day, you’ll oversee the day to day operation and implementation of the Change Request process, ensuring that all changes to IT services and infrastructure are implemented efficiently, with minimal disruption and alignment with ITIL best practice.

Your responsibilities will include:

• Coordinating and managing Change Requests (CRs) from initial submission and triage through to successful delivery, ensuring agreed timescales and quality standards are met
• Assessing the validity and feasibility of Change Requests, liaising closely with programme teams and key stakeholders to support effective decision-making and delivery
• Maintaining Change Management processes and documentation, enabling accurate progress tracking and adherence to established policies, procedures and Configuration Management requirements
• Monitoring and improving Change Management performance through KPIs, SLA/OLA targets and continual improvement activities, driving greater efficiency, effectiveness and customer service
• Engaging and collaborating with stakeholders to align Change Management processes, providing effective reporting and communications while maintaining contractual and regulatory compliance
• Managing process quality and adoption through audits, quality checks, training and stakeholder awareness, supporting colleagues with new and updated Change Management capabilities and procedures

Essential experience of the Change Manager:

• Strong understanding of change management principles
• Previous experience in IT change management or a related field
• Prior experience working in the public sector, preferably Defence
• Proficiency with ITSM tools (e.g., Service Now, BMC remedy etc..)
• The ability to work effectively in a team environment
• Strong communication and people skills

Essential qualifications for the Change Manager:

• ITIL certification (Foundation Minimum)

We value difference and we don’t have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you.
This role is 37 hours per week based at our customer site in Corsham and is fully on-site.

Multi-SiteQinetiQ operates state-of-the-art facilities across the UK that focus on defence, security and technology innovation. These facilities enable QinetiQ to conduct a wide range of research, testing and development activities that support both military and civilian applications helping to advance technology and support national security.

Why Join QinetiQ?

As we continue to grow into new markets around the world, there’s never been a more exciting time to join Qineti

Q. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges.
As a QinetiQ employee, you’ll experience a unique working environment where teams from different backgrounds, disciplines and experiences enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you’ll get to experience what happens…