Adoption Specialist; m​/f​/x

Position: Adoption Specialist (m/f/x)*
By applying to this position, you acknowledge that Solventum recently publicly announced its intention to divest its Health Information Systems Business. No decision has been made regarding the ultimate structure or timing of any potential transaction, and there can be no assurance that a separation will occur. Any transaction would be subject to customary approvals, including approval by Solventum's Board of Directors, regulatory requirements and other customary conditions.

This position supports the Health Information Systems Business. If a future transaction involving that business were to occur, the impact on this role would be determined as part of that process and would remain subject to applicable legal requirements, approvals and business decisions. Link:  Solventum, we improve lives by helping healthcare professionals do their best work. Join a team using innovation and insight to make a real impact on the future of healthcare.

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Description:

3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best.

Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You’ll Make in this Role As an Adoption Specialist, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

Act as a subject matter expert, supporting the Project Manager throughout customer implementation projects

Lead customer requirements discovery and intake during implementations

Drive user engagement through remote and onsite presentations and product demonstrations

Configure, test and validate solutions, including requirements translation, documentation, end-to-end testing and UAT support

Deliver end-user training and train-the-trainer programmes, including development of tailored training strategies and materials

Provide go-live support through remote sessions and onsite floor-walking with at-the-elbow user assistance

Document final configurations and implementation outcomes to support handover to post-implementation support teams

Act as the voice of the customer, identifying enhancement opportunities and serving as a liaison between users and Solventum during implementation

Conduct clinical audits

Your Skills and Expertise To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:

National Clinical Coding Qualification (NCCQ)
Accredited Clinical Coder (ACC) status up to date

At least 4 years’ experience as a clinical coder in the NHSExperience with Electronic Medical Record workflows, documentation workflows, medical coding workflows

Proficiency in Microsoft applications such as MS Word, Excel, PowerPoint, Teams, Share Point Fluent  English skills, both written and spoken

Additional qualifications that could help you succeed even further in this role include:

Experience in dealing with customers, preferably with healthcare providers, i.e., doctors, nurses, medical coders as well as their management

Experience with workfl…