Branch Manager

You’ll be responsible for making sure the customer experience in your branch is the best on the high street. Your leadership skills and keen commercial mind will get the best results from your team.

Branch Manager for our branch in Malvern, Worcestershire.

This role is a 12 month secondment opportunity working full time, 35 hours per week, Monday to Saturday.

If this role is advertised as part time the salary will be pro rata.

You’ll need to be within a 45‑minute commute of the branch you’re applying to work in, and here’s the good news. Whilst major banks continue to close branches, we’re keeping ours open. Nationwide’s commitment to the High Street means we now have the UK’s largest network, with over 600 branches. So, if the location you’re considering is outside the 45 minutes then please check our vacancies that are closer to you.

Your training will be based virtually in branch.

Our training pathway is designed to ensure you are successful in your role, and the first 3 weeks are really important to your career journey with us. With this in mind, within those first few weeks, we ask that no holiday is taken.

Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process. If you’re a colleague on long term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.

Uncompromisingly Customer, whatever our role

• Access to private medical insurance
• A highly competitive pension to help you build a strong foundation for retirement
• Access to an annual performance related bonus
• Training and development to help you progress your career
• A great selection of additional benefits through our salary sacrifice scheme
• Life assurance to provide peace of mind for you and your loved ones in the event of your death.
• Wellhub – access to a range of free and paid options for health and wellness
• Up to 2 days of paid volunteering a year

Are you a Virgin Money colleague? Take a look at the Cross-Company Careers Guidance on VMx where you’ll find information on how we manage cross-entity hires.

We forge our own path at Nationwide.

As a mutual, we’re owned by our members – those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard‑setter, we work for the good of customers, communities, and broader society.

We are purpose‑driven. Uncompromisingly customer. Unstoppably Nationwide.

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up‑to‑date CV and answer a few quick questions for us.

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

The hiring manager for this role is Samantha Payne and the main recruitment contact is Jill Hewitt.

Working on the branch floor alongside your team, you’ll make sure they are fully trained and performing at their best.

You’ll have the confidence to manage a high level of customer expectations and have an in‑depth knowledge of all our products and services. You’ll also be responsible for creating and implementing your branch’s business plan.

Our branches are always busy, so you’ll have to be organised and able to work quickly while still giving the best service. You’ll have the support of your management team to help with training and guidance.

You’ll also need to be able to use our computer systems and processes. But don’t worry,…