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Patient Complaints & PALS Administrator

Job in Great Yarmouth, Norfolk County, NR30, England, UK
Listing for: NHS
Full Time position
Listed on 2026-01-13
Job specializations:
  • Administrative/Clerical
  • Customer Service/HelpDesk
Job Description & How to Apply Below
Position: Patient Experience Complaints & PALS Administrator
A healthcare provider is seeking a Complaints and PALS Administrator in Great Yarmouth. This role involves managing complaints and facilitating resolutions for patients, with a focus on communication and customer service skills. The successful candidate will provide essential administrative support, maintain accurate records, and ensure all feedback is handled appropriately. Applicants should have at least 5 GCSEs including English, with experience in customer service and conflict resolution preferred.
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