Customer Service Advisor

P+S Personnel are pleased to be working on behalf of our clients, who are currently recruiting a Customer Service Advisor to join their team based in Great Yarmouth on a full time, permanent basis.

Role

Summary:

The ideal fit for this role will have a background in customer services and/or sales and be confident speaking with and supporting customers. But more important is finding someone passionate about delivering a positive customer experience that exceeds expectations. You will receive ongoing training and support from day 1 to help you understand the business and to support your professional development.

Main Responsibilities:

* Dealing with customer enquiries and requests via email, phone and online chat.

* Supporting the Sales team by processing orders and providing quotes for customers.

* Resolving customer issues in a timely and professional manner.

Person Specification:

* Have an excellent work ethic.

* Be polite, honest and personable.

* Have fluent, confident and upbeat phone etiquette.

* Be familiar with using a PC and have great written English.

* Ideally have previous experience in Customer Service and/or Sales roles.

Working Hours and Benefits:

* Monday – Thursday 8:30 - 17:30 and Friday 8:30 - 16:30

* The role has a competitive starting package and clear opportunity to progress.

If this is a role you are interested in, please apply online ensuring your CV is up to date