IT Support Engineer

IT Support Engineer Great Yarmouth

My client is looking for an IT Support Engineer manage BAU workload and provide 1st and 2nd line support. The ideal candidate will be personable with a professional passion for providing high quality IT support services.

The role will be site based 5 days per week in a manufacturing type environment.

Key responsibilities of the IT Support Engineer:

- Provide 1st and 2nd line support related to EUC technologies.

- Troubleshoot and resolve issues related to M365, Active Directory and Windows 11.

- Troubleshooting and solving hardware issues with printers and other peripherals.

- Escalation of other issues to the relevant departments

IT Support Engineer Experience/Technologies:

- Understanding of Windows 10/11 operating system Administration and support

- Microsoft Stack including Office 365

- Active Directory Administration and management

- Used to a mix of ticketing system and deskside requests User support

- Communication and interpersonal skills.

The successful IT Support Engineer candidate will be commutable 5 days a week to Great Yarmouth.

Apply now to speak with VIQU IT in confidence. Or reach out to Matt Farrell via the VIQU IT website.

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