Meaningful Day Program Manager

Meaningful Day Program Manager

EBED Community Improvement Inc. is a non‑profit company located in Upper Marlboro, Maryland. Our mission is to provide quality community and home‑based services to participants with intellectual disabilities and their families throughout Maryland with integrity.

Employment Status: Full‑Time Exempt (Salary)

Reports to: Director of Programs Quality Assurance

Location: Upper Marlboro, Maryland

Benefits: Salary based on experience and qualifications. Excellent benefits including medical, dental & vision for team members and eligible dependents, defined benefit pension plan, and 403b plan. The organization also offers generous paid time off (PTO) & holiday schedule.

The Meaningful Day Program Manager is responsible for the overall leadership, management, and operation of the Meaningful Day Program, including direct oversight of program staff, budget management, policy development, regulatory compliance, and monitoring of all clinical, site, administrative, personnel, and financial operations.

• Provide direct oversight and supervision of the Day Habilitation Supervisor and CDS Supervisor, ensuring accountability, performance management, and compliance with program standards.
• Recruit, hire, train, assign, supervise, counsel, discipline, and evaluate staff across all Meaningful Day Services.
• Effectively supervise and manage the duties and performance of all Day Program supervisory staff.
• Develop, implement, and enforce policies and procedures for Meaningful Day Services.
• Ensure program compliance with the Community Pathways Waiver, OHCQ requirements, and all applicable state and federal regulations.
• Facilitate routine compliance reviews and quality improvement initiatives to address identified issues.
• Evaluate the quality and effectiveness of program offerings and complete quarterly reports outlining program data, outcomes, and improvement strategies.
• Monitor facilities to ensure compliance with safety policies and regulatory requirements.
• Develop, enforce, and regularly review safety procedures, emergency plans, and equipment maintenance protocols.
• Ensure all safety procedures are followed consistently by staff and participants.
• Lead the planning and implementation of Community Development Services, promoting community integration through networking and site visits.
• Act as the primary spokesperson for the Meaningful Day Program, promoting services through outreach, public relations efforts, and community engagement.
• Oversee staff scheduling to ensure programs operate within required staffing ratios and approved budgets.
• Ensure the program operates within budgetary constraints.
• Develop the annual personnel budget and assist in preparing the overall program budget.
• Monitor financial performance and recommend adjustments as needed.
• Oversee the facilitation and implementation of individuals’ Person‑Centered Plans and Behavior Plans.
• Collaborate with the Program Services Coordinator and interdisciplinary team to ensure individuals’ clinical and service delivery needs are met.
• Ensure jobs, classes, and activities are delivered as scheduled.
• Oversee documentation systems to ensure accurate completion of demographic, contact, emergency, attendance, and supplemental funding records.
• Monitor and analyze attendance data and address attendance‑related issues.
• Facilitate intake and orientation processes for individuals entering services and their families or caregivers.
• Serve as a liaison with transition coordinators, other providers, and families to support program growth and continuity of services.
• Perform other duties as assigned to support program operations and organizational goals.

• Bachelor’s degree in a related discipline with four (4) years of experience or seven (7) years of experience gained through increasingly responsible supervisory positions in Human Services preferred.
• Master’s degree highly desirable.
• Proven experience supervising staff in a service‑delivery environment.
• Excellent verbal and written communication skills.
• Excellent interpersonal skills.
• Excellent time‑management skills and proven ability to meet…