Sales Support Representative

Ferguson has been a source of quality supplies since 1953. Together we build better infrastructure, homes and businesses. This role supports our mission to simplify complex projects, serve customers and communities, and grow together.

Schedule:

Monday through Friday, 7:00 AM – 4:00 PM.

• Work together with Sales associates to support customer needs by determining the best products and solutions.
• Ensure the delivery of personalized customer service through timely quotations and accurate sales orders.
• Coordinate deliveries on behalf of customers.
• Answer sales calls for general information and address customer concerns or questions.
• Effectively use a customer relationship management (CRM) system and phone system.

• 1–3 years of sales and/or customer service experience preferred.
• Strong sales skills, including the ability to upsell.
• Proven track record of responding quickly to customer needs and making decisions in a timely manner.
• Ability to react well in a fast‑paced environment and follow through on commitments.
• Highly motivated and customer service oriented mentality with ability to build relationships.
• General digital literacy including Microsoft Office.
• Ability to quickly learn product knowledge and processes.

– $21.51 – $34.39 (Monthly for salaried roles OR Hourly for all other roles). Bonus or incentive plan eligible.

We care for each other. Our competitive offering includes health, dental, vision, paid time off, life insurance and a 401(k) with a company match. Additional meaningful and inclusive enhancements are adaptable to diverse situations, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more.

Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.