Clerical Assistant II - LIFT UP & Utility Assistance Programs; Seasonal

Clerical Assistant II – LIFT UP & Utility Assistance Programs (Seasonal)

Job Description

Position Type: Seasonal (mid‑January 2026 to end of May 2026)

Salary Range: $16.50 – $23.93 Hourly

The City of Greeley is seeking a full‑time, temporary Clerical Assistant to work as part of the Water & Sewer Utility Billing Department, to administer the LIFT UP Program (previously known as the Food Tax Rebate Program), and the Utility Assistance Program.

This hourly, seasonal clerical position works up to 40 hours per week from mid‑January 2026 through approximately the end of May 2026. Responsibilities include processing customer applications for the LIFT UP and Utility Assistance programs, answering customer questions, assisting customers with filing food tax rebate applications and utility assistance applications, assisting staff in sorting/filing miscellaneous accounting forms, and other duties as assigned.

• High School Diploma or equivalent
• Basic math skills
• Zero (0) to two (2) years of previous clerical experience
• Possession of a valid driver’s license
• Any combination of related education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job

• Bilingual in English/Spanish with demonstrated fluency preferred
• Proficiency with Microsoft Word, Excel, Outlook, and the ability to use the City’s financial software

• Knowledge of customer service principles and best practices
• Customer service skills, including active listening, addressing customer needs, defusing tense situations, and maintaining an open, flexible, friendly demeanor
• Commitment to customer service and timely responsiveness
• Professional appearance and demeanor
• Collaboration skills working with diverse teams
• Computer skills:
  Microsoft Office (Word, Excel, PowerPoint, Outlook) and ability to learn new software
• Interpersonal skills to facilitate communication and teamwork
• Oral, written, and listening communication skills
• Ability to prioritize work, meet deadlines, and stay on task
• Ability to work independently with minimal supervision and collaboratively with a team
• Strong work ethic, positive problem‑solving attitude, and enthusiasm for the work performed
• Initiative and self‑start in completing tasks
• Focus on high‑impact activities
• Ability to establish and maintain partnerships with internal and external constituencies

• Assist customers with filing LIFT UP rebate applications
• Assist customers with filing utility assistance applications
• Process customer applications for the LIFT UP rebate program
• Process customer applications for the utility assistance program
• Answer customer questions
• Assist staff in sorting/filing miscellaneous accounting forms
• Other duties as assigned

Category A – Standard Local Travel: occasional local travel within the County; employees may walk or drive short distances to attend meetings, trainings, or perform work at other City buildings or partner sites.

• Fixed workstation for extended periods
• Use desktop computer, keyboard, telephone, and common office equipment
• Minimal hazards typical of general office environment
• Vision and hearing sufficient for computer use and interaction
• Minimal physical effort; primarily sedentary, may occasionally lift light objects

The City of Greeley provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We are committed to an inclusive and barrier‑free search process. We provide accommodations for applicants requesting accommodation through the search process such as alternative formats of this posting. Individuals with disabilities in need of accommodations throughout the search process should contact the ADA Coordinator at

Candidates must successfully complete pre‑employment screenings and employment eligibility verification. Pre‑employment screenings include a drug test, a background and national sex offender search, a motor vehicle record search, and for some positions, a physical demands evaluation.

For more information about City policies and practices during the recruitment process, including but not limited to EOE, Reasonable Accommodation, and pre‑employment screenings, please visit our career page HERE.