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Account Representative
Job in
Greeley, Weld County, Colorado, 80639, USA
Listed on 2025-12-31
Listing for:
AlphaGraphics - US480
Full Time
position Listed on 2025-12-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Overview
Our tight-knit team in Greeley is actively seeking an Account Representative (CSR) to join us full-time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met.
Account RepresentativePerks and Benefits
- Bonus based on performance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Serve as the primary internal representative of the organization.
- Convey to the customer our expertise in products, services, and capabilities.
- Serve as an external key educator to our community and customers.
- Communicate customer requirements to the support team following company policies and procedures.
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Attract potential customers by answering product and service questions and suggesting information about other products and services.
- Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction.
- Ability to effectively build relationships with customers and teammates.
- Strong written and verbal communication skills.
- Desire to continuously look for ways to help people.
- Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.
Alpha Graphics is an established leader in the Printing, Design, and Shipping industries. Our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier.
Apply today!
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