Leasing, Customer Service​/HelpDesk, Bilingual

Overview

Apartment Management Consultants (AMC) is a leader in the property management industry. Our passion for helping people, creating authentic relationships, and common values has established a working environment that undeniably stands out. Every day our associates have the opportunity to collaborate together in a thriving culture with a determined attitude that inspires and rewards original ideas. AMC provides significant career advancement opportunities, competitive compensation, benefits, and incentive programs.

• Collect a deposit and process future residents’ applications
• Ensure the model/target apartments are ready for show and maintain a clean workspace
• Maintain a thorough knowledge of lease terms, unit specifications, availability, current market conditions, and all community policies and ensure understanding of required application information, screening process, policies, and procedures.
• Utilize proper customer service and sales techniques
• Maintain contact with all apartment locator services and local businesses to provide informational material
• “Shop” surrounding or competing properties and conduct outreach marketing
• Develop and maintain on-going resident retention programs
• Create new move-in resident files and assist with the ongoing file maintenance
• Report unusual or extraordinary circumstances regarding the property or residents
• Handle resident requests and complaints courteously and efficiently
• Maintain a professional appearance and conduct at all times

• Strong communication skills both written and verbal
• The ability to remain professional and courteous in a fast‑paced working environment
• Organized with attention to detail
• Customer service experience preferred in a leasing role

• Vacation & Sick Time for Full & Part-Time Employees
• Health and Wellness Programs
• Empower 401K and Roth IRA – Including Free Financial Advisors and Employer Match
• 9 Paid Holidays per year
• Employee Referral Incentives
• Bonus and Commission Opportunities
• Employee Rent Discount Program
• Professional Development Training
• Medical, Dental, Vision, Life, Accident, Critical Illness, Hospital Indemnity, and Short‑Term Disability coverage available

Full-Time $18.00 to $20.00 per hour

AMC, LLC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, national origin, sex (including pregnancy, sexual orientation and gender identity), age, disability or genetic information. Candidates will be required to pass a background and drug screening. A conviction will not necessarily disqualify a candidate from employment. Qualified Applicants with arrest or conviction records will be considered for employment.

Only qualified candidates will be contacted.