Student Success Coach , AimsUNC

Position: Student Success Coach I, Aims2UNC
* 5 (five) years of additional applicable work experience and/or degrees higher than minimum qualification degree. Degrees higher than the minimum qualification degree can be used in combination with additional work experience.
* A combination of related education, on-the-job work experience, certifications and/or licenses that results in a candidate successfully meeting the minimum qualifications of the position, may be considered.
* Benefits are effective immediately
* 100% employer provided medical & dental coverage employees (employee only option)
* 85% employer provided medical & dental coverage for employee's spouse and/or family
* Voluntary vision insurance
* Staff Annual Leave (minimum accrual of 15 days) & Sick (minimum accrual of 12 days)
* 17 paid holidays and 3 personal days each year
* Summer schedule: 4-day work week - Fridays Off
* Employer paid long-term disability and life insurance premiums
* Tuition waiver & reimbursement for employees
* Tuition waiver for dependents
* PERA employer (see  for comprehensive benefits)
* Additional supplemental benefits & retirement programs available
* Access to the PERC (Aims gym) for employee & one guest
* Free parking on all campuses
* Appreciatively advise and coach students by:
* Provide and/or refer advising/career information regarding academic requirements, university programs, and services to prospective, incoming, and current students seeking to enroll at Aims and transition to UNC.
* Engage with and meet with students via in-person and virtual appointments, phone calls, texting, and email.
* Serve as the primary liaison for advisees to other offices at Aims.
* Manage an assigned caseload of students on career and academic issues, identify education options appropriate for each student, and assist with the analysis of each option, including possible outcomes and their implications through consistent outreach efforts.
* Check, various forms for accuracy, assist students in their completion, sign related forms as an advisor, remove holds when appropriate, and document student interactions on appropriate platforms, including Workday.
* Educate and advise prospective students, parents, high school personnel, and the community on academic programs on college admissions requirements, financial aid policies, residency requirements, and College policies.
* Assess the students’ stage of development and promote growth by assisting students in establishing realistic and attainable academic and career goals.
* Determine the eligibility of a student for the Aims2

UNC program along with other student programs on both campuses, and how previously earned credits may influence a student’s participation within the Aims2

UNC program and earning a two-year and four-year degree.
* Input and retrieve information from both Aims and UNC technology platforms, such as Workday, Banner, and Navigate
* Utilize resources such as transfer guides to assist students in course selection and career goals.
* Teach students how to problem solve by identifying alternative options as they relate to their life and career goals; explain financial aid processes and connect students to appropriate resources (e.g., FAFSA forms and scholarship options)
* Engage in the initial career planning process by explaining the connection between majors, interests/abilities, and career goals; keep accurate log notes that reflect the discussion and essential information conveyed to students
* Teach students how to register online and use web service features; refer students to appropriate resources on and off campus based upon their needs (e.g., orientation, disability access, etc.); respond to student inquiries within a timely manner.
* explaining Aims and UNC academic policies and procedures,
* aligning a student’s degree at Aims with their desired course of study at UNC, along with future career opportunities,
* providing unofficial evaluation of transfer credits for course equivalences and possible application to Aims and UNC degrees,
* monitoring academic progress of students toward degree completion,
* identifying current and potential needs or problem areas (e.g., study skills, tutoring), and referring students…