Collections Investigator

Job Code: R41350

Full Time Salary Range: $52,680.60- $76,387.32

FLSA Status:
Non-exempt

Learn More About Employee Benefits

This posting may be used to create a Talent Pool. Talent Pools may be used for a period of 10 months after the closing date on a job posting.

In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

The Judicial Department works to provide equal access to justice, contribute to public safety, and strengthen the rule of law across Colorado. Together our courts and probation departments are committed to impartial and timely dispute resolution; support for families, litigants, and victims; client rehabilitation; and meaningful community engagement.

Administers, enforces, and collects all restitution, fines, and costs ordered by the Court in traffic, misdemeanor, juvenile delinquency, and felony cases. Responsible for prioritizing collection of restitution, client stability, and revenue recovery. Implements assertive collection techniques with professionalism and integrity.

We are seeking a dedicated and detail-oriented professional to join our team as a Collections Investigator. This role involves working directly with individuals who have outstanding balances with the court. You will play a key part in administering, enforcing, and collecting court-ordered fines, fees, and restitution through in-person and telephonic interviews. Additionally, you will assess defendants’ financial situations and conduct investigative research using a variety of databases, tools, and resources.

Financial and/or Judicial experience is preferred.

• Strong communication skills with the ability to interact effectively with individuals from diverse backgrounds.
• Proficiency in Microsoft Excel and other Office products.
• Exceptional attention to detail and organizational skills.
• Ability to manage tasks under pressure while maintaining accuracy and efficiency.
• A team-oriented mindset with the capability to handle independent responsibilities.
• Ensure compliance with court policies and procedures.

Salary offers are made based on several factors, including relevant experience, available budget, and compliance with the Equal Pay for Equal Work Act, aligned with our compensation step plan.

• Administers, enforces, and collects restitution, fines, and costs ordered by the Court.
• Conducts complex investigations and skip-tracing using various databases and tools to locate, investigate, and contact persons owing money. Analyzes documentation and other information provided or found through research.
• Interviews defendants and associated parties required to pay financial assessments. Determines eligibility and ability for planned payments. Establishes payment plans that mutually benefit the client, courts, and victims.
• Assists defendants, public, victims, court staff, attorneys, probation, employers, and other government agencies in resolving complex procedural concerns, account discrepancies, customer complaints, and other difficult inquiries.
• Monitors, resolves, executes, and tracks delinquencies using the various collections reports.
• Prepares and issues past due notices, attachment of earnings, writs, liens, probate claims, and referrals to private collection agencies. Executes, implements, and monitors authorized collections enforcement actions by collaborating with probation and other agencies. Files special reports.
• Assists in the development, implementation, and oversight of local policies, standard operating procedures, and programs for the Collections Department. Evaluates the effectiveness of policies and procedures.
• Completes special duties, projects, and tasks.
• Participates in training and meetings as required.
• Performs other duties as assigned.

Job has no responsibility for the direction or supervision of others.

Interactions may result in decisions regarding implementation of policies. Contact may involve support of controversial positions or the negotiation of sensitive issues or important presentations. Contacts may involve stressful, negative interactions…