Senior Marketing and Communications Manager - Operational Communications

About Hensel Phelps At Hensel Phelps, we don’t just build projects—we build careers, communities, and a culture of excellence. As an employee-owned company, every person here plays a vital role in shaping our success and future. Guided by our core values of Ownership, Integrity, Builder mindset, Diversity, and Community, we combine cutting-edge technology with hands-on expertise to deliver landmark projects across the nation.

When you join Hensel Phelps, you join a team that values your growth, empowers your ideas, and invests in your journey. Together, we create an environment where innovation thrives, safety is paramount, and every individual has the opportunity to make a lasting impact.

Job Description The Senior Manager, Operational Communications leads the strategic direction, performance, and continued evolution of communications that support operational excellence, enterprise initiatives, technical functions, business transformation, and project execution.

This role partners with operational leaders, corporate functions, regional teams, and executive stakeholders to translate complex priorities, processes, and technical subject matter into communication strategies that improve understanding, adoption, execution, and confidence.

As the leader of the Operational Communications team, the Senior Manager establishes the vision, governance, capabilities, and operating model for operational storytelling, technical communications, change communication, PMO support, enterprise programs, and functional communications.

The ideal candidate is an experienced communications and people leader who combines operational understanding, strategic judgment, business acumen, and consultative partnership with the ability to lead complex communication portfolios and develop high-performing teams.

Key Responsibilities Strategic Leadership and Planning Provide strategic leadership in the planning, design, development, and deployment of campaigns.

Lead the development and execution of integrated marketing and communication strategies that align with enterprise goals and regional initiatives.

Oversee annual planning and refinement of the company marketing and communications playbook to align enterprise and regional goals with audience-driven priorities.

Take ownership of tactical execution across key initiatives to reduce dependency on the Director while driving process improvements and workflow efficiencies across all disciplines.

Collaboration with Executives and Stakeholders Lead enterprise and executive communications strategy, portfolio priorities, governance, team performance and measurement to ensure alignment and execution excellence.

Collaborate closely with executives and key stakeholders to uncover and shape meaningful business narratives.

Develop platforms to drive expertise across key internal and external audiences.

Translate high-level marketing plans into actionable regional campaigns.

Content Creation, Review, and Management Oversee the creation of content for digital and traditional platforms, serve as final reviewer for high-visibility collateral to ensure brand and editorial standards are met.

Guide internal and external communications strategies to enhance employee engagement and information flow.

Performance Tracking and Analysis Oversee key performance indicators (KPIs) and other mechanisms to track engagement and communication performance for all channels.

Monitor and analyze campaign performance and market trends to inform future strategies.

Relationship Building Establish and nurture strategic relationships within the broader communications ecosystem and adjacent areas of expertise (e.g., design, digital strategy, public affairs, brand, etc.) to strengthen collaboration, amplify impact, and…