Senior Coordinator, Finance

This job provides timely and accurate accounting and administrative support services to the finance function, with a primary focus on customer invoicing and related financial processes supporting logistics and supply chain services. Supports the customer billing lifecycle by validating charges, applying contractual rates and fees, generating accurate customer invoices, researching and resolving billing discrepancies, and supporting accounts receivable activities. Partners with accounting staff and business stakeholders to research and resolve financial issues while supporting effective internal controls and operational excellence.

• Provide timely and accurate accounting and administrative support services. Responsibilities may include accounts payable, accounts receivable, credit card processing, disbursement support, basic journal entries, data entry, financial reporting, and account reconciliation in compliance with company policies and procedures.
• Apply company policies and procedures; verify general ledger codes, documents, and invoices; research and balance accounts, subledgers, and ledgers; and perform complex account research and resolution in collaboration with accounting staff and business stakeholders.
• Coordinate customer invoicing activities for logistics and supply chain services, including preparation, validation, and submission of invoices in accordance with contractual terms, rates, fees, and customer billing requirements.
• Monitor customer billing and accounts receivable activity, including unbilled items, invoice discrepancies, rejected invoices, cash application, collections, and outstanding balances; research and facilitate timely resolution of issues.
• Coordinate and manage recurring finance processes, including forecasting, budgeting, month-end close, preparation of accruals and related journal entries, financial reporting, and account reconciliation.
• Maintain, review, and improve Standard Operating Procedures (SOPs) and work instructions to support billing accuracy, consistency, internal controls, compliance, and customer requirements.
• Identify recurring billing, financial, or process issues; perform root-cause analysis and recommend process improvements; support special projects
• Other duties as assigned.

• High school diploma or GED
• 4 years of experience in accounting, finance, customer billing, invoicing, accounts receivable, accounts payable, or related experience.

• Experience with customer invoicing, billing, or accounts receivable in logistics, supply chain, transportation, distribution, warehousing, fulfillment, or other service-based environments.
• Experience working with customer contracts, rates, fees, billing requirements, and invoice discrepancy resolution.
  
  Experience with Oracle ERP or a comparable financial system and other billing or operational systems.

• Advanced Microsoft Excel skills.
• Strong computer and data-entry skills with a high degree of accuracy and attention to detail.
• Strong analytical, reconciliation, research, and problem-solving skills, including the ability to research and resolve complex billing and account discrepancies.
• Ability to interpret customer contracts, rates, fees, and billing requirements.
• Strong organizational, prioritization, and multitasking skills with the ability to manage multiple invoicing activities and deadlines.
• Excellent verbal and written communication skills.
• Customer-service driven and able to work independently while collaborating effectively with accounting, operations, customers, and other business stakeholders.