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Head of Customer Engagement & Service Excellence

Job in Green Bay, Brown County, Wisconsin, 54311, USA
Listing for: Koch
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Management, Customer Success Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 110000 - 160000 USD Yearly USD 110000.00 160000.00 YEAR
Job Description & How to Apply Below

KBX Logistics seeks a strategic leader to guide a team of Customer Engagement Leads, aligning cross-functional partners to strengthen customer relationships and accountability. You will translate feedback into clear priorities and measurable actions, while advocating innovative approaches for improved service outcomes.

This role emphasizes leadership, customer-centric strategy, and the ability to influence stakeholders across Operations, Technology, and Commercial teams.

We have an opening for a Head of Customer Engagement & Service Excellence in Green Bay, WI, United States within Management & Operations.

This role, Head of Customer Engagement & Service Excellence at Koch, could be your next career step.

Are you ready to take on the Head of Customer Engagement & Service Excellence role at Koch?

We would love to welcome a new Head of Customer Engagement & Service Excellence to our team in Green Bay, WI, United States.

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