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Member Experience Specialist - Credit Union

Job in Green Bay, Brown County, Wisconsin, 54311, USA
Listing for: Capital Credit Union
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Banking & Finance
  • Finance & Banking
    Banking & Finance
Salary/Wage Range or Industry Benchmark: 38000 - 52000 USD Yearly USD 38000.00 52000.00 YEAR
Job Description & How to Apply Below

Capital Credit Union in Green Bay, WI is seeking a friendly Member Service Representative to assist members by phone or in person, provide information, and process basic transactions.

The role emphasizes building member relationships, promoting online banking and e-services, and resolving questions with a consultative approach.

You will work on a multi-line switchboard, maintain knowledge of Nautilus core system, and support various departments while ensuring first-call resolution.

Step into the Member Experience Specialist - Credit Union role at Capital Credit Union in Green Bay, WI, United States and grow with us.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 38.000 - 52.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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