Head of Customer Experience & Service Strategy
Listed on 2026-10-13
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Customer Service/HelpDesk
Client Relationship Management -
Management
Client Relationship Management
Imperial Supplies, a Grainger Company, seeks a Director of Customer Service to lead and align the customer service team with business objectives. You will shape strategy, drive customer satisfaction, and foster a people-first culture in a hybrid environment.
You will oversee operations, coach future leaders, and partner with other leaders to deliver exceptional experiences while focusing on continuous improvement and operational excellence.
We are currently recruiting a Head of Customer Experience & Service Strategy for our team in Green Bay, WI, United States.
We invite applications for the Head of Customer Experience & Service Strategy position located in Green Bay, WI, United States.
The following role is for a Head of Customer Experience & Service Strategy with W.W. Grainger, Inc.
Our organisation is growing, and we are hiring a Head of Customer Experience & Service Strategy in Green Bay, WI, United States.
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