Security, Security Guard

Overview

Our Security Staff are a necessary component of our ability to provide a safe, comfortable environment for shelter guests, staff and volunteers.

Shifts are available at both (Men/Women) shelters. Shifts for this position are 4-10:30pm, 4pm-12am and 11:30pm-9am seven days a week. (Shift differential for overnight shifts) Minimum of one shift per week.

• Performing checks of guests and their belongings as they present to shelter.
• Screening guests for self-care. We do not require our guests to be completely sober to stay with us. However, they are expected to be able to take care of themselves: walk without staggering, clean up after themselves, be respectful, etc. It is security staff’s responsibility to determine whether a guest can do so before allowing the guest entry.
• Performing routine checks of the shelter and shelter grounds.
• Monitoring guest behavior. Recognizing and deescalating potentially threatening situations.
• Communicating guest issues to the Shift Lead.
• Writing clear and descriptive notes regarding guest issues.
• Engaging and building rapport with shelter guests.
• Completing other tasks as needed.

• Experience working with low-income individuals, mental health and substance abuse issues preferred, but not required
• A strong desire to serve others in the community
• A positive attitude
• A calm demeanor when dealing with challenging personalities
• Responsibility to present for your assigned shifts, or to find coverage if you cannot
• Ability to work well as a member of a team
• Ability to juggle multiple responsibilities
• Initiative to address issues that may arise