Ophthalmic Assistant​/COA​/COT Allouez Clinic - Green Bay, WI

Ophthalmic Assistant/COA/COT

This position will work full time at 40 hours per week.

Come work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health – they’re our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team contributes to our success. Together we are the best place to get care and the best place to give care.

Job Summary
At Prevea Health the Ophthalmic Assistant, Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) is responsible for assisting optometrist and ophthalmologists in providing high-quality patient care by conducting preliminary eye exams, gathering medical histories, performing diagnostic tests, ensuring accurate documentation, maintaining clinical equipment, and supporting a smooth workflow in the ophthalmic clinic.

• As a Ophthalmic Assistant:
  Perform essential rooming tasks, including patient medical history, background documentation, and administering eye drops. Conduct and interpret various eye care diagnostic tests and exams, such as Visual Field, OCT, Topography, and Fundus Photography. Assess ocular motility, pupil reactions, and confrontational fields. Additionally, perform retinoscopy or obtain a manifest refraction as needed. Clean and maintain exam rooms, instruments, and equipment, ensuring infection control standards.
  
  Manage medical supplies for each patient’s room. Write prescription refills for medications related to eye conditions, following established protocols. Manage patient phone calls within scope of practice, such as contact lens orders, and communicate patient inquiries to providers. Coordinate provider schedules/appointments and prepare patient charts.
• As a Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT):
  Triage patient concerns regarding eye changes and schedule appropriately; educate patients about procedures and surgery. Prepare patients for visits, including minor in-office surgeries and laser procedures. Assist physicians with interoffice surgical procedures and laser treatments, and set up lasers for physician use. Order imaging tests, including carotid ultrasound, CT, MRI, and lab tests. Perform A-scan measurements and IOL calculations. All tasks above the Ophthalmic Assistant role are included.

• High School Diploma and/or GED (required)
• Graduation from an accredited program for ophthalmic assistant or ophthalmic technician (preferred)

• Knowledge of principles and skills needed to provide patient care.
• Knowledge of common safety hazards and precautions to establish a safe work environment.
• Excellent interpersonal skills and behavior fostering work and patient relationships.
• Ability to prioritize work and meet changing demands.
• Ability to work in a fast‑paced environment.
• Ability to work under stressful or emergency situations with high concentration and energy level.
• Effective problem‑solving and critical‑thinking skills.
• Proficiency in EMR systems, computer, phone, and office equipment.
• Effective written and verbal communication.

• CPR/Basic Life Support for Healthcare Providers (required)
• Certified Ophthalmic Assistant (COA) through JCAHPO within 18 months (required)
• Certified Ophthalmic Technician (COT) or Certified Ophthalmic Medical Technician (COMT) through JCAHPO (preferred)

• Sit – Occasionally
• Stand – Frequently
• Walk – Frequently
• Drive – Rarely
• Climb (Stairs/Ladders) – Occasionally
• Bend (Neck) – Frequently
• Bend (Waist) – Frequently
• Squat – Occasionally
• Twist/Turn (Neck) – Occasionally
• Twist/Turn (Waist) – Occasionally
• Lift/Carry 0-10 lbs. – Frequently
• Lift/Carry 11-25 lbs. – Occasionally
• Lift/Carry 26-35 lbs. – Rarely
• Lift/Carry 36-50 lbs. – Rarely
• Push/Pull 11-25 lbs. – Rarely
• Push/Pull 26-35 lbs. – Rarely
• Push/Pull 36-50 lbs. – Rarely
• Push/Pull 51-75 lbs. – Rarely
• Reach (Above shoulder level) – Frequently
• Reach (Below shoulder level) – Frequently
• Simple Grasping (Hands/Arms) – Constantly
• Fine Manipulation (Hands/Arms) –…