Information Technology Analyst

Description

We are seeking a proactive and hands‑on Information Technology Analyst to oversee and execute all IT functions within our organization. This role is ideal for a self‑motivated individual who thrives in a dynamic environment and is capable of handling a wide range of IT responsibilities independently.

Potential to grow role into IT Manager with the right candidate.

• Execute day‑to‑day IT operations, including network administration, hardware and software support, and system maintenance.
• Ensure the security of the organization’s IT infrastructure, implementing best practices for cybersecurity.
• Provide technical support and troubleshooting for all employees.
• Maintain and update hardware and software inventories.
• Coordinate with external contractors and vendors for specialized projects or complex issues.
• Develop and enforce IT policies and procedures.
• Stay up‑to‑date with the latest technology trends and ensure systems are modern and efficient.

• Proven experience in IT management or a similar role.
• Strong knowledge of network and system administration.
• Expertise in cybersecurity and data protection.
• Excellent problem‑solving skills and the ability to work independently.
• Strong communication skills and the ability to collaborate with external partners.
• Relevant certifications (e.g., CompTIA, Cisco, Microsoft) are a plus.

• Bachelor’s degree in System Administration or other related field in IT
• 3+ years system configuration and/or system administration experience
• 3+ years experience troubleshooting hardware and software issues
• Experience with Global Shop ERP or similar manufacturing ERP platforms

• Strong interpersonal, verbal and written communication skills
• Works well independently and efficiently to meet deadlines
• Prompt response to support related email, phone calls and other electronic communications
• Self‑motivated, detail‑oriented and organized

The above statements are intended to describe the general details of the essential responsibilities being performed in the job. It is not designed to be a comprehensive list of all duties and responsibilities. All associates may be required to perform duties outside their normal responsibilities from time to time, as needed. The company reserves the right to make changes to the job description at any time.