IT Support

4 days ago Be among the first 25 applicants

We are seeking freelancers/consultants for a tech in residence on site IT Support assignment in the Luxemburg area to join our team! This individual will work with our client 5 full days per week to provide support for end users as well as assist with some network tasks. As a team member, you will assist our client with resolving a range of computer-related issues and/or provide on-site support as needed.

• Installation of workstations.
• Assisting end users with onboarding and the provisioning process.
• End‑user technical support for executive level individuals, office personnel, and other key business stakeholders; this could include installation and configuration of hardware and software applications, technical support on commonly used applications and devices, as well as some security functions such as password resets, etc.
• Experience with copying/restoring end user data files, migrating Windows 7 to Windows 10 utilizing tools such as Azure, SCCM, PXE boot, etc.
• MDM using Intune and/or Air Watch.
• Basic networking, rack/stack/patch, remote hands support, etc.
• Experience working with cloud‑based applications for AD (Active Directory), domains, group policy, etc.
• E‑mail, A/V conferencing (Teams, Google Meets, etc.), VoIP device replace and configuration.
• Support of enterprise solutions including Microsoft Office
  365, Exchange email, Anti‑Virus software, etc.

• 5+ years support experience in an enterprise environment using Windows and some Apple/Mac hardware.
• Application support for Microsoft Office
  365, Document Management, SharePoint Online and Exchange Online.
• Working knowledge of Azure, Intune, and other cloud based services.
• Operating Systems:
  Windows Server, Mac OS X (Server/Workgroup Manager), iOS and Windows 7 through 10.
• Xerox, Canon, HP printer installation, local/network configuration and print management.
• Excellent verbal and written communication skills.
• Ability to effectively operate independently as well as in a team environment.
• Ability to lift heavy objects up to 50 lbs.

• Flexible work schedule! Hours/Shifts are during business hours, Monday ‑ Friday.
• Competitive compensation and 2hrs. minimum pay on all assignments.
• Job related expense reimbursement.

Apply now to join Techmate and be part of a pioneering on‑demand technical support platform built for the distributed workforce.

Techmate is a pioneering on‑demand, technical support platform built for the distributed workforce. Our clients are some of the largest professional service firms, manufacturing, real estate and related brick and mortar companies who have nationwide and global office locations.