IT Plant Support Analyst

Job Description

The IT Plant Support Analyst provides technical support for plant operations and corporate offices, ensuring IT systems and services meet performance and availability standards.

• Break/fix support for hardware, phones, and network‑connected equipment.
• Coordinating and setting up executive meetings (conference room technology, Yealink systems).
• Managing tickets, walk‑ins, and vendor relationships.
• Performing audits (printers, conference rooms) and inventory management.
• Supporting imaging, Autopilot, and Intune testing.
• Travel between Green Bay and De Pere sites; must have own vehicle.
• Comfortable working on ladders and scissor lifts in a manufacturing setting.
• Work hours:
  
  7 AM–4 PM, first shift; 100% onsite with occasional on‑call remote support.
• Contract:
  
  6 months with potential extension (previous contractor stayed 18 months).

• Troubleshooting
• Active Directory
• Customer Service
• White glove support
• Imaging
• Office 365
• Technical support
• Mobile Device Management
• Deployment
• Mac
• SCMM
• Ticketing system
• Cisco switches
• Printer support

• 2–3 years of IT support experience in a manufacturing environment preferred.
• Strong critical thinking and problem‑solving skills.
• Ability to work autonomously and adapt to changing priorities.
• Excellent time management and resourcefulness.
• Familiarity with service management tools and documentation best practices.

Intermediate Level

Contract position based out of Green Bay, WI.

Pay range: $20.00–$25.00/hr.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Position anticipated to close on Jan 13, 2026.