Tier 2 Tech Support Specialist; SQL Pro
Listed on 2026-10-18
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IT/Tech
IT Support, Technical Support, HelpDesk/Support
Practice Tek seeks a Customer Support Specialist II to manage complex Tier 2 issues, diagnose problems with SQL queries, and mentor Tier 1 staff. The role reports to the Customer Support Department and requires 3–4 years in technical support, experience with SaaS software, and CRM tools.
Hybrid in-office location in California with cross-functional collaboration. Responsibilities include ticket handling, escalation as needed, and delivering top-tier support to clinics using Practice Tek solutions.
We invite applications for the Tier 2 Tech Support Specialist (SQL Pro) position located in Green Bay, WI, United States.
This posting is for the Tier 2 Tech Support Specialist (SQL Pro) role at Practice Tek, based in Green Bay, WI, United States.
We are looking to fill the Tier 2 Tech Support Specialist (SQL Pro) position at Practice Tek in Green Bay, WI, United States.
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