Senior Director, Technology Leader

Established in 2021,
Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.

The Senior Director will lead a multi-brand business unit to drive consolidated roadmaps, tracking, budget, and delivery of all technology projects. This role will work closely with senior leadership to:

• Align technology execution to business outcomes
• Driving roadmaps including moving environments onto a company wide standard
• Own communication and change management for large initiatives
• Ensure that key initiatives are prioritized, executed, and ROI measured effectively
• Tracking project progress and financials against approved roadmap
• This role requires the ability to collaborate with and influence multiple stakeholders to develop and deploy robust enterprise-wide technology projects to meet long term business goals.

The Senior Director plays a pivotal role in driving the organization’s technology strategy and ensuring alignment with business goals. This is an exciting opportunity for a seasoned strategic leader to influence the long-term direction of technology at a high level while working closely with executive leadership to achieve business success.

• Technology Excellence
  - Exemplify the organization’s commitment to excellence, building trust and credibility among stakeholders and customers
• Transformation Enabler
  - Foster a culture of experimentation and collaboration within the organization, driving continuous improvement, agility, and competitive advantage in with a cost effective and reliable environment leveraging Gen AI and automation
• Capability Builder
  - Support the organization's technological needs by delivering holistic roadmaps to deliver the required ROI
• Customer Champion
  - Prioritize customer-centric technology projects and track the appropriate ROI

• Partner with technology leadership and other executives to define and communicate the long-term technology roadmaps aligned with the company’s business goals and market opportunities
• Lead planning efforts to ensure that technology investments are future-proof, scalable, and capable of supporting business growth and transformation
• Identify emerging technologies and industry trends, advising leadership on their potential impact on the business and shaping the organization’s technology roadmap
• Technology Roadmap & Planning:
• Develop and maintain comprehensive, technology road maps that align with both current and future business needs
• Drive the planning and prioritization of key technology initiatives across the organization, ensuring that resources are optimally allocated and aligned with strategic goals
• Work with business units to understand their strategic objectives and translate those into actionable technological plans and solutions

• Oversee the portfolio of technology projects, ensuring alignment with business outcomes and proper resource allocation
• Evaluate project performance, track key performance indicators (KPIs), and adjust course as necessary to ensure timely delivery and alignment with overall strategy
• Identify risks within the portfolio and collaborate with project…