IT Manager

Every role helps strengthen parishes, schools, ministries, and communities across Northeast Wisconsin.

Explore a career with the Diocese of Green Bay and become part of a mission that transforms lives. Join a team where your work has purpose, your faith can flourish, and your contributions make a lasting impact.

Offered to full-time and primary employees.

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Directs, leads, and coaches staff to achieve efficient and reliable operations of computer systems, networks, and databases in accordance with diocesan direction and goals to meet the needs of the Diocesan curia, parishes, and schools. Has overall responsibility for the physical operation, reliability and performance of the computer systems, networks, and databases.

MINIMUM KNOWLEDGE, EXPERIENCE AND

SKILLS REQUIRED:

“Embrace the mission and vision of the Catholic Diocese of Green Bay and work in accordance with Catholic Teachings and the moral and ethical values of the Catholic Church.”

• BS degree in computer science or MIS or equivalent is required. Additional training in system administration, network security and/or network administration is preferred.
• Five to seven years’ progressive IT experience in a multiple server environment, integrating different operating systems and wide area networks—at least three years with supervisory or management experience; and preferably in a relevant technology infrastructure or application development environment.
• Microsoft Azure/M365 Cloud environments. InTune, Microsoft Exchange Cloud, Microsoft Active Directory/Domain Controllers, TCP/IP networking;
  Microsoft Windows desktop and server operating systems; LAN/WAN technology, DNS/DHCP, Hypervisor technology in a multi-Server environment.
• IT Network Security fundamentals including Firewall, Network Access Control (NAC), EDR/MDR/XDR technology, and threat hunting. Extended knowledge of FortiNET products helpful
• Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, Human Resources practices and responsibilities, leadership technique, coordination of people and resources.
• Knowledge of principles and processes for providing customer and personal services. This includes assessment of customer needs, meeting quality standards for services and evaluation of customer satisfaction.
• Strong leadership skills to include providing direction, supervision, feedback and training.
• Strong written and verbal communication skills.
• Interpersonal skills to include conflict resolution, relationship building and listening.
• Proven leadership experience.
• Strong analytical and reasoning skills, including troubleshooting, planning, organizing, and decision making.
• Ability to multi-task with attention to detail.
• Able to be reliable, responsible, dependable, and fulfill obligations.
• Ability to lead, offer opinions and give direction, take on responsibilities and challenges as they emerge.
• Ability to accept feedback in high stress situations.
  
  Able to work effectively with others across the organization.
• Able to work independently with little or no supervision.
• Ability to work well and support the IT Director.

These statements are intended to describe the general nature and level of work performed by employees assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.