Licensing Coordinator

Licensing Coordinator
Jack Schroeder and Associates, LLC
Green Bay, WI

At Jack Schroeder and Associates (JSA), our people are at the heart of everything we do. For more than 50 years, we’ve built a reputation as “The Insurance Broker’s Agency,” delivering best-in-class back-office support, advanced technology, and a collaborative team that makes doing business simple and efficient. As a nationally recognized, award-winning Field Marketing Organization (FMO), we are proud to support insurance agents and agencies across the country.

We are seeking a detail-oriented Licensing Coordinator to support our contracting and licensing operations. In this role, you will serve as a key liaison between insurance agents, agencies, and carriers, ensuring agent licensing and contracting is processed accurately, efficiently, and in compliance with carrier and regulatory requirements.

• Act as a liaison between insurance agents, agencies, and insurance carriers
• Process new agent onboarding and contracting
• Review and audit contracting paperwork for completeness and accuracy
• Create and maintain agent records within internal systems
• Follow up with agency staff via phone and email regarding outstanding items, including missing signatures, letters of explanation, and incomplete forms
• Research and verify agent licenses
• Prepare, process, and distribute Termination of Appointment letters as needed
• Prepare and submit electronic contracts through carrier and vendor websites
• Support agency staff with agent contracting questions and requirements
• Process agent transfers between agencies, ensuring appointments and commissions are reassigned correctly and promptly
• Demonstrate working knowledge of contracting requirements for Medicare products, Life Insurance, Disability Insurance, Long-Term Care (LTC), and Annuities
• Monitor the contracting inbox and route inquiries appropriately
• Respond to phone calls and emails throughout the workday
• Assist with additional projects and perform other duties as assigned

At JSA, we recognize how critical our team’s dedication and hard work are to delivering exceptional service to our partners. We are proud to offer a competitive compensation and benefits program, including:

• Company-paid premiums for comprehensive medical, dental, and vision coverage for all full-time employees
• Free benefits, including life insurance,  protection, and a 401(k) with company match
• Voluntary benefit options to further protect you and your family
• Half-day Fridays with full-day pay during the summer season to support work-life balance
• Company-paid holidays and immediate paid time off
• Competitive salary commensurate with experience
• Professional development opportunities to grow your skills and advance your career

• Strong attention to detail and organizational skills
• Ability to manage multiple priorities in a fast-paced environment
• Excellent verbal and written communication skills
• Customer-focused mindset with a professional demeanor
• Ability to work independently and collaboratively as part of a team
• Previous experience in insurance licensing, contracting, or administrative support is preferred

Jack Schroeder and Associates, LLC is proud to be an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for qualified individuals with disabilities throughout the application and employment process.