Account Capacity Lead

• Location 2701 Executive Drive,Green Bay, WI, 54304,United States
• Job Category Operations
• Employee Type Exempt-FT

The Account Capacity Lead is responsible for daily load assignments and building carrier capacity solutions for assigned market to support growth, profit, and network performance.

• Partner with Account Managers to understand growth opportunities, at-risk freight, profit improvement areas, and forecasted needs
• Negotiate, coordinate, and book trucks efficiently while protecting profitability
• Resolve carrier-related escalations and support ongoing carrier retention
• Build strong relationships with new and existing carriers to identify, develop, and implement capacity solutions
  • Build consistent, reliable capacity across your market with dedicated or repeat carrier solutions
• Partner with other Account Capacity Leads to share opportunities and develop strategic carrier solutions
• Work with Strategic Sourcing to identify and secure new capacity
• Partner with Account Managers, Strategic Sourcing, and Pricing to support carrier strategy for bids
• Track and trace customer shipments
• Coordinate accessorial requests and approvals

• Bachelor's degree preferred, or equivalent work experience
• Minimum of 2+ years of carrier interaction or procurement experience preferred
• Strong written, verbal, and interpersonal communication skills
• Skilled at building and managing carrier relationships
• Strong analytical and time management skills

Skills and

Competencies:

• Builds trust and credibility with carriers
• Strong ability to persuade, negotiate, motivate, and influence others
• Understands carrier capabilities and market conditions to negotiate effectively
• Collaborates well with teammates and works with a sense of urgency
• Strong planning and organizational skills
  • Prioritizes changing needs, multitasks effectively, and manages multiple carriers, lanes, and accounts
• Takes initiative and communicates progress, challenges, and timelines clearly
• Uses carrier data and network trends to improve capacity and performance
  • Analyzes volume, margins, and carrier usage to improve lanes and regions
  • Uses technology to improve efficiency and carrier optimization
• Self-motivated and effective at solving complex carrier challenges
• Committed to learning and continuous improvement

M2 Logistics is a privately held logistics provider founded in 2001. M2 was formed and prides itself on meeting the needs of our customers through a relentless discipline of our core values. M2 has remained resolute in being large enough to leverage a complete suite of logistics services yet structuring the execution teams to remain small enough to offer a personal touch.

• Fun and energetic work environment.
• Work/Life balance is a core value of the M2 Logistics organization.
• Lack of bureaucracy – more empowerment.
• Servant leadership – no barriers.
• Caring/compassionate owner – trickle down effect.
• An awesome HR team that you get to work with.