Fulfillment Manager

Distribution Manager / Fulfillment Manager

This role is fully on-site at our Green Bay, WI location. Remote work is not available for this position.

Welcome to a better way, an authentic way.
Welcome to Nature's Way.

We believe that nature is the best way to holistic health, and it should be available to everyone. When we help people live healthy lives, we build a happier, healthier world for everyone. How we go about our work drives TRUST in who we are, what we do, and the products we produce.

Our customers trust:

• Our products to be the gold standard
• Our words to be true
• Our claims to be honest
• Our actions to have integrity

And we've been leading the way since 1969.

Be a part of helping people live healthy lives as our new Distribution Center Manager.

This position will require a leader to competently navigate through advanced Distribution Center technology in order to successfully execute all daily aspects of Distribution Center operations. This leader will provide direction and leadership for the Distribution Center including safety management, order fulfillment, product returns, replenishment, shipping, receiving, inventory control, and supplier management. The leader will monitor daily activity and adjust staffing levels according to distribution center volume and performance expectations.

Accountability standards will be applied based on KPIs and change will be implemented to continuously improve performance and increase workflow efficiencies. Operational integrity will be maintained, ensuring processes are effectively established, followed, monitored, and optimized. This leader will achieve and maintain continuous improvement goals and objectives that support corporate quality, cost, and timing goals that are measurable, time‑bound, and identify accountability.

• Direct, lead, and execute all daily aspects of the Distribution Center operation that are consistent with world‑class business practices.
• Implement and maintain best‑in‑class service levels (internal response, 100% order accuracy rates, 100% on‑time order shipping, and inventory management & accuracy objectives) consistent with business needs and future requirements while leading day‑to‑day activities to achieve strategic objectives.
• Continually improve the team’s operational effectiveness and value, while providing input and recommendations for process improvements.
• Deploy continuous effort to improve distribution operations, reduce distribution costs, streamline work processes, and work collaboratively to provide quality seamless service to customers.
• Proactively seek out and recommend new and innovative distribution strategies to promote ‘best‑in‑class’ practices.
• Establish work schedules, ensure that the schedules are correctly implemented, and that tasks are assigned effectively and completed properly by delegating responsibilities and holding individuals accountable for performance expectations.
• Ensure all OSHA, GMP, and regulatory provisions are in compliance and manage safety training programs and practices.
• Maximize automated systems and be a resource for systems related issues/questions.
• Maintain effective communication with customer service, purchasing, quality, and related manufacturing functions to provide a leadership role in maximizing customer service.
• Facilitate effective and timely communication to associates by being accessible, responsive, and resolving issues in a timely manner.
• Recruit, train and develop leaders and associates while recognizing individual and team successes.
• Develop and execute Distribution Center layout and technology strategies.
• Utilize Labor Management System (LMS) and KPIs to effectively manage the Distribution Center team.
• Primary customer service and inventory team point of contact (P.O.C.).

• Execute transportation strategy to ensure that Nature’s Way utilizes the best combination of price, service, regulatory compliance, and product security to effectively service customers.
• Provide direction and oversight in coordination with 3PL partner to execute logistics strategies.
• Create, update, and manage performance dashboards, while providing oversight and…