Director of Customer Experience & Service Excellence
Listed on 2026-10-10
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Management
Operations Management, General Management
Imperial Supplies LLC, a Grainger company, seeks a Director of Customer Service to lead the team, shape the vision, and align people, processes, and performance with business goals. The role emphasizes customer satisfaction, operational excellence, and a people-first culture.
You will oversee strategy, develop leaders, and drive continuous improvement across functions, ensuring exceptional customer experiences and strong metrics.
The Director of Customer Experience & Service Excellence position in the Management & Operations, Sales field is open for applications.
The advertised compensation is 100..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Director of Customer Experience & Service Excellence role in the description above.
We appreciate your interest in this position.
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