PM Server Hotel Northland, Green Bay, WI

PM Server – Hotel Northland, Green Bay, WI

Join to apply for the PM Server role at Hotel Northland Green Bay | Autograph Collection
.

Hotel Equities, a multi‑award‑winning hotel development and hospitality management company, is currently searching for a remarkable PM Server for the Hotel Northland, Green Bay, WI
.

Under general supervision, provides prompt and courteous food service to restaurant customers. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

• Responsible for greeting every guest with a smile and positive attitude
• Prepare and present items, organize and maintain a clean service area, clean tables and area, and follow all health codes.
• Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people.
• Take guests' food and drink orders and ensure that all orders are accurate and brought to each table in a timely manner.
• Assist with setting tables and rearranging tables to accommodate larger parties.
• Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis.
• Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen and restaurant area.
• Follow all applicable Company Standard Operating Procedures.

• High School diploma / Secondary qualification or equivalent.
• Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
• All associates must maintain a neat, clean and well‑groomed appearance per Company Standards.
• Regular attendance in conformance with the standards, which may be established from time to time, is essential.
• May be required to work varying schedules; attendance at all scheduled training sessions and meetings are required.
• Upon employment, fully comply with the Company’s rules and regulations; violation may lead to disciplinary action, up to and including termination.

• Being passionate about people and service.
• Strong communication skills are essential when interacting with guests and employees.
• Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
• Basic math skills are used frequently when handling cash or credit.
• Problem‑solving, reasoning, motivating, and training abilities are often used.
• Have the ability to work a flexible schedule including nights, weekends and/or holidays.

• Starting hourly wage $7.25 per hour plus tips
• Team Driven and Values Based Culture
• Medical/Dental/Vision
• Vacation & Holiday Pay
• Same‑day pay available
• Employee Assistance Program
• Career Growth Opportunities/ Manager Training Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• 401(k)
• Employee discount
• Flexible schedule
• Flexible spending account
• Life insurance
• Parental leave
• Referral program