Client Coordinator

Symetri is an Autodesk Platinum Partner that consults with manufacturers to design better products and get to market faster by leveraging best-in-class engineering, design, process automation, and data management technologies.

The Client Coordinator works with the outside sales teams to ensure timely quotes for renewals and new subscriptions. The Client Coordinator will demonstrate a passion for client success by focusing on supporting customers through all levels of the sales process including onboarding, customer service calls, contract renewals and account changes.

• Act as liaison between the organization and the client
• Meet with Sales Reps to review upcoming renewals and plan ahead
• Facilitate client communication
• Coordinate consolidation of contracts
• Promote adoption of three-year agreements
• Maintain compliance with Autodesk standard practices for order processing
• Knowledge of Autodesk policy changes concerning renewal and new software purchases
• Assist in organization of account hierarchies
• Assist clients in use of Autodesk account
• Facilitate Symetri US standard operating procedures throughout customer engagement process
• Perform additional duties as requested or assigned

• Skilled in Microsoft office products, particularly Excel
• Knowledge of CRM systems
• Experience w/ design-build products and/or sales (Autodesk, Bluebeam, ESRI, etc.)
• Ability to organize and manage multiple large projects simultaneously
• Excels working in a team environment
• Exceptional communication, collaboration, and interpersonal skills
• Willingness to travel when needed

• Bachelor's Degree or equivalent work experience
• 2+ years of tech sales-related experience
• Background in SAAS software deployment

• 2 weeks PTO annually plus flexible paid time off
• Standard Holidays
• Company group health insurance, nominal fee for employee coverage
• Short-term & Long-term Disability included
• 401K Program with D3 matching up to 4% of your base salary
• Eligibility of Benefits as follows:
• Insurance coverage(s), paid holidays, 401k, vacation starts the first of the month following 30 days of employment

Entry level

Full-time

Administrative

Software Development