Inside Sales Representative

R Inside Sales Representative (Open)

Location:

Green Bay, WI - Retail shop

How will you CONTRIBUTE and GROW?

Airgas is Hiring for an Inside Sales Representative in Green Bay, WI!

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We are looking for you!

• Strong Customer Service and Sales
• Location:
  
  Green Bay, WI

Recruiter:
Gaby Bogenschutz / ga /  CALL/TEXT

• Works with outside sales team to maintain and grow the existing customer base, including:
  • Maximize account retention through proactive and frequent customer contacts and rapport development.
  • Secures and maintains customer contact relationships with key decision makers, buying influencers and users of products within each assigned account.
  • Improves existing customer business practices through the use and management of Airgas Sales Specialists, vendor partners, current industry best practices, new products and other available resources.
  • Maximizes Airgas "Wallet Share" of existing account base through selling the complete portfolio of Airgas products and services.
  • Responds to and solves customer complaints by deploying the necessary company resources.
  • Works with Accounts Receivable personnel in solving collections issues and achieving Days Sales Outstanding (DSO) goals.
  • Takes a lead role in identifying, analyzing and solving service issues.
  • Establishes and maintains clear and consistent lines of communication with internal departments relative to customer successes, customer failures, new customer developments and other customer specific information.
• Collaborates with Account Managers in developing and executing plans to improve Airgas market share within the assigned sales territory.
• Maintains a leadership role in delivering sales service. Provides direction as required to other Airgas associates such as market information, pricing strategies, product information or customer information.
• Works closely with local Branch managers to assist in promoting sales and customer management through retail store locations within assigned geographical area.
• Supports all local, national and regional sales initiatives such as bulk gas sales, safety sales, specialty gas sales, Brand Strategy Management and others that are or may be defined.
• Develops and maintains positive work habits that are conducive to sales and profitability growth, including:
  • Strategizing daily with assigned Account Managers and completing required field visits with each.
  • Achieving department goals on phone time, outbound calls, and other KPI's.
• Other duties/projects as may be assigned.

• A high school diploma or equivalent. Additional post high school education and/or training preferred.
• Prior customer service and/or inside sales related experience required.
• Communicates effectively both verbally and in writing; listens effectively and clarifies information as needed; works well with others in a team environment across the organization knowing who to engage to achieve results. Uses candor and sensitivity in their dealings with others.
• Exhibits customer focused behavior such as building positive relationships and strives to understand customer's needs, both internal and external.
• Demonstrates a clear and effective speaking manner for the purpose of explaining information to customers and employees and strong customer service skills.
• Detail-oriented.
• Ability to maintain and demonstrate a positive attitude with all Airgas associates, customers, vendors and other Airgas business partners.
• Self-motivated with excellent organizational and time management skills to include the ability to multi- task and effectively manage projects in a diverse organization.
• Employee may be required to remain stationary for extended periods of time.
• Employee may occasionally be required to transverse through office and/or manufacturing locations.
• Employee will frequently be required to actively listen and exchange information.
• Employee will be required to observe and assess information received via computer.
• Requires frequent use of computer and telephone.
• Extended periods of sitting and/or standing.

• SAP experience preferred.

We care about and support all Airgas associates. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees.

We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children.

Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees' dependents, and an Airgas Scholarship Program.

At Airgas, we are committed to building a workplace that embraces…