ATM Regional Float - Green Bay WI

Job Details:

Job Location:

1740 COFRIN DR - GREEN BAY, WI 54302, Position Type:
Full Time, Salary Range: $27.00 Hourly, Regional Float - Field Service Technician

Shift premiums | Profit sharing bonus | Paid drive time | Company vehicle | Paid training

Travel the region, earn more, and share in the company's success.

Cash Depot is the nation's largest independent provider of retail cash management, ATM solutions, consumer financial services, and Air/Vac systems. Since 1983, we have built our reputation on delivering dependable service, innovative technology, and exceptional customer support nationwide.

We're looking for self-motivated, flexible technicians who enjoy variety, working independently, troubleshooting equipment, solving problems in the field, and providing outstanding customer service across multiple territories.

• Shift premiums: +$3/hour after 5 p.m., +$2/hour Saturdays, +$3/hour Sundays
• Profit Sharing Program – share in the company's success
• Guaranteed 40-hour work week
• Paid drive time
• Company vehicle provided
• Paid training and certification opportunities
• Stable, year-round work
• Variety of work across multiple territories and projects
• Advancement opportunities within Field Service and Operations
• Independent work environment with minimal supervision

At Cash Depot, your work directly impacts customer success, and we believe in rewarding employees who contribute to that success.

As a Regional Float Technician, your schedule flexes with business needs, and your pay does too. On top of your base hourly rate, you'll earn shift premiums for hours worked:

• + $3.00 per hour for hours worked after 5:00 p.m.
• + $2.00 per hour for hours worked on Saturdays
• + $3.00 per hour for hours worked on Sundays

You'll also participate in Cash Depot's Profit Sharing Program, an annual bonus that rewards employees for the company’s success. When Cash Depot does well, you share in it.

As a Regional Float Field Service Technician, you will be responsible for the installation, conversion, maintenance, troubleshooting, repair, and removal of ATMs, Air/Vac equipment, and other Cash Depot products across multiple territories within your region.

This role provides coverage wherever it’s needed most: filling staffing gaps, supporting major installations and special projects, and keeping service levels high across the region. It combines mechanical troubleshooting, technical service, installation work, customer support, and field operations while allowing you to work independently and manage your daily schedule.

• Install, convert, repair, and remove ATMs, Air/Vac equipment, and other Cash Depot products.
• Perform preventative and corrective maintenance.
• Troubleshoot electro-mechanical, hardware, and equipment issues.
• Perform ATM cash replenishment and coin removal services as scheduled.
• Complete software updates, diagnostics, and equipment testing.

• Travel to and support assigned territories to provide staffing coverage, project support, and service needs.
• Partner with dispatch to complete service requests and installations.
• Maintain inventory and communicate parts and supply needs.
• Complete required service documentation accurately and on time.
• Meet department performance metrics related to efficiency, safety, and first-time fix rates.

• Maintain strong customer relationships.
• Represent Cash Depot professionally at all customer locations.
• Communicate effectively with dispatch, management, and customers.
• Support customer needs while ensuring all security procedures are followed.

• Assist with training and ride-alongs for other technicians.
• Recommend process and…