Operations Dispatch Supervisor

Premier Logistics is seeking a motivated, hands-on Operations Supervisor to help lead daily transportation operations while driving efficiency, accountability, and exceptional customer service.

This is a full-time salaried leadership position for someone who thrives in a fast-paced environment, communicates with urgency, and takes ownership of outcomes. The ideal candidate is proactive, highly organized, team-oriented, and willing to step in wherever needed to support operations and customers.

This role combines dispatch oversight, route planning, driver support, customer communication, and operational problem-solving. At times, this position may also involve operating a company box truck to support customer needs when necessary (no CDL required).

We are building a strong operational culture focused on reliability, communication, accountability, and continuous improvement—and we are looking for someone who wants to grow with us long term.

• Serve as a primary operations contact for drivers and customers, ensuring clear and timely communication.
• Monitor daily routes, driver performance, and service execution to ensure on-time performance and operational efficiency.
• Build and optimize delivery routes and schedules for upcoming operations.
• Coordinate appointments, customer requests, and service scheduling.
• Support driver accountability, communication, and operational follow-through.
• Conduct driver ride-alongs and assist with training and operational coaching.
• Manage hotel bookings, travel coordination, and driver scheduling needs.
• Perform monthly truck inspections and ensure fleet readiness.
• Assist with weekly pre-shift meetings and operational planning.
• Identify opportunities to improve efficiency, communication, and overall service levels.
• Step in to support operations directly when needed, including occasional box truck driving.

• Strong communication and leadership skills.
• Ability to make decisions and solve problems in a fast-moving environment.
• High sense of urgency, accountability, and ownership.
• Strong organizational skills with attention to detail.
• Comfortable multitasking and prioritizing competing responsibilities.
• Strong computer and typing skills, including Google Workspace or Microsoft Office.
• Team-first mentality with a willingness to lead by example.
• Transportation, logistics, dispatch, or operations experience preferred.

Monday–Friday: 10:00 AM – 7:30 PM or whenever job is completed. Additional flexibility may occasionally be required based on operational needs.

• Competitive salary based on experience $68K
• 401(k) with company match
• Paid time off
• Opportunity for bonus program
• Growth and advancement opportunities within a growing company
• At this time we do not offer any health insurance or stipends

We are building a team that values accountability, reliability, communication, and customer experience. This is an opportunity to join a growing company where your work matters, your ideas are heard, and strong performers have opportunities to advance.

If you are looking for more than just a job—and want to help build something exceptional,we’d love to hear from you.