Supervisor Level 1

Supervisor Level 1 – Circle K

Location:

1375 W Duval Road, Green Valley, Arizona 85614 (Tunnel Wash BU – Region 01 – Market 05)

Shift Availability

Flexible Availability.

Essential Duties And Responsibilities

• Provides prompt excellent customer service in a courteous, friendly, and attentive manner. Responsible for greeting customers, answering questions, and explaining the wash options available.
• Ensure that customers are satisfied and that inquiries, incidents and issues are reported in a timely manner.
• Completes all Car wash Attendant job duties satisfactorily.
• Understands how to troubleshoot basic XPT and DRB issues and follows “DRB Protocol”.
• Completes “Supervisor Level DRB” training course.
• Attends Preventative Maintenance Training and completes 5‑Day Preventative Maintenance.
• Reports to work on time and follows dress and appearance code.
• Has minimum 6 months as CWA before advancement.

Duties And Job Breakdown Percentages

• 60% – Customer Interaction
• 30% – Site Upkeep (Cleaning/Maintaining)
• 5% – Opening/Closing Procedures
• 5% – Basic Troubleshooting

Required Knowledge, Skills, And Abilities

• High School diploma or GED preferred.
• Excellent communication skills including active listening.
• Excellent sales and customer service skills.
• Ability to anticipate customer needs.
• Ability to work weekends.
• Ability to demonstrate responsibility while Site Manager is off site.
• Enforces all safety policies.
• Understands the functions of all chemical room equipment.
• Assists Site Manager with tunnel and chemical room equipment repairs.
• Ability to clean out solenoids.

Physical Demands

Frequent standing and walking throughout the workday; use of hands; reach with hands and arms; climb or balance; stop, crouch, and kneel. Must work in damp and humid conditions, outdoor variable weather conditions. May need to lift and/or move objects up to 25 lbs regularly and occasionally up to 50 lbs.

Experience

• Customer service and some Car Wash experience preferred.

Working Environment

The incumbent must perform this job safely in accordance with standard operating procedures without endangering the health or safety of self or others. This position works in a typical outdoor car wash environment. The noise level is usually moderate but can be excessively loud with hearing protection required (along with other PPE). This person must adhere to OSHA safety guidelines and protocols, which requires wearing Personal Protective Equipment such as, but not limited to, hearing, eye, foot, hand protection.

Supervision

Received

The Level 1 Supervisor must be able to work with minimum direction and periodic supervision.

Benefits

• Competitive Pay plus commission opportunities.
• Paid Vacations.
• Large stable employer.
• Medical, Dental, and Vision Coverage.
• 401(k) plan with competitive company match.
• Free Employee Car Wash Membership.
• Tuition Reimbursement.
• Work with fun motivated people.
• Fast career opportunities.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

THE ABOVE STATEMENTS REFLECT THE GENERAL QUALIFICATIONS / DUTIES AND /OR RESPONSIBILITIES NECESSARY TO IDENTIFY THE JOB AND ARE NOT NECESSARILY INTENDED TO SET FORTH ALL OF THE SPECIFIC REQUIREMENTS OF THE JOB.

NOTE:

This Job Description may change periodically as required by business necessity, with or without advance notice to employees.

Circle K is an Equal Opportunity Employer.

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or otherwise participating in the application process.

Work

Eligibility (E-Verify)

Information about our company's use of the federal E-Verify program to check work eligibility is available for review.

Salary: $40,000 – $75,000.

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