Registration Clerk

Registration Clerk

Putnam County Hospital – Greencastle, Indiana

Full‑time, Night Shift (5:00 p.m. – 3:30 a.m.)

Job Summary:

Uses exceptional customer service skills to greet patients and guide them through the admittance process, successfully distributes transfer paperwork to the necessary departments, accurately inputs relevant demographic and insurance information into the Electronic Medical Record (EMR), and works well within the team environment of the department and cross‑functionally throughout the hospital.

• Accurately enter all patient demographic, billing, and insurance information in EMR.
• Verify insurance coverage.
• Obtain appropriate signed statements and authorizations.
• Efficiently conduct admission and transfer procedures.
• Maintain a working knowledge of EMR, insurance coverages, and billing policies.
• Abide by HIPAA guidelines.
• Help cover Information Desk as needed (greeting patients, COVID screening, answering/transferring calls and emails).
• Adhere to all hospital policies and procedures.
• Perform other duties as assigned.

• HS Graduate or equivalent.
• Familiarity with or ability to quickly learn an EMR system (CPSI).
• Exceptional customer service skills.
• Excellent verbal and written communication skills.
• Ability to act with integrity, professionalism, and confidentiality.
• Strong time‑management skills with proven ability to meet deadlines.
• Accurate data entry.
• Ability to multi‑task.
• Preferred:
  Proven typing speed of at least 40 WPM; knowledge of Medicare, Medicaid, and other insurances.

• Seniority level:
  Entry level (Full‑time)
• Job function:
  Administrative
• Industry: Hospitals and Health Care
• Age requirement: 18+
• No driver’s license required.
• No travel required.