Office CSR

Description

Job Title:
Office CSR

Reports to: SoPakco Distribution, Inc. Greeneville, TN

Job Summary:

So Pak Co  CSR employees are expected to work as a value member of the office and warehouse operations team. As a CSR employee, you will be responsible for ensuring the highest quality of customer service, managing our warehouse inventory and learn how to us customer/warehouse management systems.

Job Description/Required Skills:

• Responsible for inventory reconciliation

• Must be able to learn how to schedule customer orders.

• Knowledge of work processing tools and spreadsheet (MS Outlook, Word, and Excel)

• Provide outstanding customer service.

• Great attention to detail/strong organizational skills

• Must be able to use customer and warehouse management system.

• Must be able to handle fast-paced environments

• Assist other areas/customers when needed.

Requirements

Education and Experience:

• High school diploma or equivalent.

• Previous CSR experience required.

• Preferred experience using data management software

• Experience on SAP is a plus

Physical Requirements:

• Must be 18 years or older.

• Must have a valid driver's license.

• Must be able to pass all pre-employment screening.