Lead Training Technician

Lead Training Technician

C&W Services is the industry leader in Integrated Maintenance Solutions providing service to more than 600 companies worldwide and a sister company of Cushman & Wakefield.

• Weekly Pay!
• Comprehensive Benefits that start on your first day!
• Advancement Opportunities!
• Training to work in a Cutting-Edge Facility!
• A Safety-First Culture!

We are seeking a dynamic individual to serve as a Maintenance, Training, and Onboarding Lead, overseeing maintenance operations, developing training programs, and facilitating a seamless onboarding experience for new employees. This multifaceted role aims to ensure operational excellence, safety compliance, and a positive work environment through hands-on training and comprehensive onboarding facilitation.

• Oversee maintenance of conveyor systems, electrical components, and building systems.
• Lead and audit preventative maintenance procedures.
• Manage work orders, documenting labor hours, and parts used.

• Provide onboarding support for C&W hires
• Facilitate hands‑on training in safety protocols (LOTO, CPR/First Aid/AED, QEW, Aerial Lift).
• Curate additional hands‑on training to familiarize new employees with equipment.

• Collaborate with the Hiring Manager to reach out to new employees upon readiness to hire.
• Provide site overviews before Day 1 via Biz Ops Team Day 1 email.
• Meet new employees at the entrance to ensure a smooth arrival.
• Consolidate and submit new employee documents to the HR Team.
• Facilitate attendance in New Employee Orientation and Biz Ops Intro calls.
• Assist in obtaining Amazon Badges and setting up laptop access, including VPN.
• Facilitate a 2‑week onboarding Safety Training curriculum.
• Support access to critical C&W and Amazon interfaces.
• Ensure completion of Onboarding Learning Journey as required.
• Coordinate with Snappy for the C&W new employee kit and initiate Zappo’s orders.
• Ensure a welcoming environment aligned with people‑focused initiatives.

• Travel – this position includes up to 50% travel depending on business needs for in‑person L&D workshops and courses; travel could be more than 50% / month in short term if program/business needs call for it
• Coordinates learning registrations, attendee lists & general organization for all learning interventions.
• Ensure the Nodal Onboarding site is prepared for new employees.
• Communicate with Hiring Manager on employee program expectations.
• Assignment of required Safety Training, within the Learning Management System, for all new hires on their first day of employment to ensure proper implementation of standard onboarding training
• Leading, managing and improving the Safety Training function for all required programs and coursework
• Monitor and report on training activities and the progress to the leadership
• Display professionalism in appearance and language.
• Identify and train backup facilitators for PTO, sickness, and training flexibility.
• Address any other assigned duties.
• Working approved OT as needed for administration of onboarding new hires.

• High school diploma or equivalent.
• Preferred:
  Associates in Electronics or Industrial Maintenance.

• Universal CFC certification preferred.
• Additional certification in electrical, mechanical, HVAC, or refrigeration systems is a plus.

• 5+ years of experience in automated conveyors and controls, preventive maintenance, and work order management.
• Leadership and vendor management experience.

• Proficient in…