Relief Administrative Assistant, Greenfield

Relief Administrative Assistant, Greenfield

Join to apply for the Relief Administrative Assistant, Greenfield role at Clinical & Support Options, Inc.

CSO is looking for a Relief Administrative Assistant for our clinic in Greenfield. Gain valuable experience as you work with our dynamic and professional clinical team! The Administrative Assistant is responsible for general reception, clerical and billing duties.

Schedule:

Monday‑Friday, 5pm‑8pm
Starting Pay: $16/hour

• Provide overall administrative and program support, including dissemination of program materials and maintaining stock of forms, marketing and program calendar materials.
• Answer incoming phone calls, direct callers or document to appropriate staff.
• Ensure proper staff person or department is notified in a timely manner upon a visitor's arrival and monitor to ensure visitor receives a response.
• Respond to customer‑service issues, follow up, and ensure professional resolution in a timely manner.
• Maintain clerical support for documentation, administrative paperwork and data collection according to contract guidelines; keep neat, accurate, and timely records in accordance with agency policies, procedures, and regulatory bodies.
• Update monthly newsletter and marketing materials, including flyers and monthly calendar.
• Support the Director in the management of purchase requests, check requests, and petty cash reconciliation.

• High School diploma or equivalent.
• Experience with reception, typing, word processing, and general office skills.
• Excellent organizational and interpersonal skills.
• Detail‑oriented.

Bilingual candidates are strongly encouraged to apply.

• Positive – maintaining resilience and focusing on solutions.
• Respectful – collaborating and effectively communicating.
• Insightful – demonstrating self‑awareness and effectively prioritizing.
• Conscientious – taking accountability and applying feedback.

Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we are dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi‑disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations.

At CSO, we offer a flexible and supportive work environment that encourages collaboration and growth.

CSO was voted a "Healthcare Industry Top Workplace" in 2023 and 2024. We are the fastest‑growing behavioral health agency in Western Massachusetts, with high employee satisfaction and a strong culture of recognition.

Training opportunities include Trauma‑Informed Care, Motivational Interviewing, Mindfulness Skills, and more.

EOE/AA