Banking Customer Experience Agent
Listed on 2026-10-17
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Customer Service/HelpDesk
Banking & Finance, Bank Customer Service -
Finance & Banking
Banking & Finance, Bank Customer Service
Greenfield Savings Bank is seeking a Contact Center Agent I to join the Turner Falls office. You will handle customer inquiries and transactions with a focus on accuracy and service quality across phone, chat, and ITM channels.
You will process deposits, withdrawals, payments and wire transfers while meeting KPI targets. A friendly demeanor and clear communication help you advise customers on suitable banking solutions and uphold our commitment to exceptional service.
We are currently recruiting a Banking Customer Experience Agent for our team in Greenfield, MA, United States.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Banking Customer Experience Agent role at Greenfield Savings Bank, based in Greenfield, MA, United States.
We are looking to fill the Banking Customer Experience Agent position at Greenfield Savings Bank in Greenfield, MA, United States.
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