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Health Unit Clerk​/PCT, Part-Time Evenings R39524 Unit Clerical Support

Job in Greenfield, Franklin County, Massachusetts, 01301, USA
Listing for: Baystate Health
Full Time, Part Time position
Listed on 2026-01-12
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Receptionist
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Health Unit Clerk/PCT, Part-Time, 32 hour, Evenings R39524 Unit Clerical Support - Baystate Health

Req#: R39524
Category(s): Administrative Support, Unit Clerical Support
Full Time / Part Time: Part-Time
Shift: Second

Note:

The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range.

Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum – Midpoint – Maximum

$17.63 – $20.27 – $23.65

Summary:

Reports to the unit manager. Daily activities are dictated by the needs of the patients and staff in the unit. Independently works with the patient care team to ensure all business functions related to patient care and flow through the department are effectively carried out. Coordinates/performs intra / inter-departmental/facility communication related to patient care and unit functioning.

Job Responsibilities:
  • Functions as a critical primary contact for the unit and facilitates/coordinates the collection/dissemination of vital patient and department information.
  • Co-currently utilizes downtime forms and procedures.
  • Prepares medical records (copies of the chart, completing all appropriate forms, obtaining signatures, faxing patient demographics, obtaining imaging discs) before patient transfer. Ensures all pages are accurately labeled with correct patient identification.
  • Arranges, per provider order, transportation for patients being transferred to another facility. That can be air, ground, critical care, or wheelchair, and ensures all paperwork is completed, signed, faxed, and in a packet to go with the patient in the different systems for each mode. Proficient in using SMS, OLOS, Mass Health transportation system, Tele-Tracking, First Net, Core Text, SOC system, and Tele-trauma consults.
  • Discharges all ED patients from the department in SMS – discharged, admitted, transferred (all require different processes)- correctly. Additionally, for an expired patient, gathers all necessary forms (death certificate, MD worksheet, face-sheet, valuable sheet, funeral director release form) to accompany the body to the morgue related to medical examiner case vs. non-medical examiner case. Sends complete discharge records to medical records by the end of shift.

    Assures information is entered into the appropriate discharge screens to ensure the validity of log information.
  • Maintains accurate and timely communications within the unit. Answers telephone consistently in a courteous manner with proper identification and ensure direction to the appropriate team member without delay (at least 120 calls per shift).
  • Answers intercom and relays messages promptly and consistently to team members. Responds to routine inquiries knowledgeably and refers them to the appropriate person.
  • Sorts distribute and files department incoming mail and incoming computer-generated information.
  • Inventories maintain and charges supplies. Initiates requisitions as requested accurately and in a timely fashion. Stores supplies within 24 hours of receipt in designated areas. Records or submits charges and credits for patient supplies as needed. Ensures accurate charging for DME by the team, including ensuring order, DME patient signed form and face sheet for all DME provided by the department to ensure the ability to bill the patient for the supply.
  • Is knowledgeable of and initiates emergency procedures, including stroke (able to activate stroke without delay regardless of the mode of arrival and time of day/day of the week – SOC vs. BMC and overhead page), STEMI (able to act without delay on the different processes related to the time of day/day of the week. Contact cath lab beeper, notify interventional cardiologist, arrange STAT transportation, and prepare patient transfer packet), sepsis.

    Mobilizes Code team when needed through immediate telephone contact as evidenced by observation and feedback.
  • Enters transportation orders for all patients traveling to other…
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