Case Manager for Supportive Housing

Overview

Support Recovery. Strengthen Lives. At Service Net, we support individuals on their journey to healing and independence. Our Substance Use Services Division provides safe, structured, and supportive recovery homes for adults working toward sustained recovery. We’re looking for a committed Case Manager to join our team. As a Case Manager, you’ll play a vital role in supporting residents as they navigate treatment, access resources, and build life skills that sustain recovery.

Working in our Moltenbrey House, you’ll collaborate with staff and community providers to ensure individuals receive the care and support they need to succeed.

Case Manager Department:
Substance Use Recovery Services

Location:

Greenfield, MA

Schedule:

Monday-Friday, 9a-5p Employment:
Full-Time

Pay Rate: $22-23/hr (Based on Experience)

• Provide insight, support and advocacy to clients assisting them to access, utilize, and follow through with treatment, social service, medical, vocational, housing, and associated community resources that promote recovery.
• Development of individual service goals with the creation of an IAP.
• Meet with clients to review treatment plan, set goals, facilitate referrals, and evaluate progress on IAP.
• Organize and facilitate a minimum of 2 psycho-educational, Health & Wellness, and Life Skills groups.
• Complete enrollment & discharge summaries in virtual gateway.
• Complete clear and objective admission and discharge summaries on clients.
• Create and maintain accurate and up to date MAR (medication Administration Record).
• Provide education about HIV/AIDS, tobacco use, MAT and access to health services.
• Monitor participant progress and provide support and problem-solving strategies to facilitate recovery and sobriety.
• Attend community meetings as they present themselves, such as OTF, and provider meetings.
• Monitor and update client insurance in virtual gateway.
• Report client progress and needs to House Manager and/or Clinical Supervisor.
• On-call responsibilities is required.
• Respond quickly and effectively to emergency situations.
• Collaborate with community providers.
• Write clear and objective log notes, case management notes, service notes, and quick notes.
• Opportunity to flex to other SUD programs in division to perform similar duties.

• Experience or interest in substance use recovery and/or behavioral health
• Strong organizational and communication skills
• Confidence facilitating groups and managing multiple priorities
• Comfort working in dynamic, team-based environments
• Willingness to be part of an on-call rotation
• Ability to uphold confidentiality and adhere to HIPAA and 42 CFR Part 2 standards

• Generous PTO (time-off) package.
• Comprehensive health and dental insurance plans.
• Life insurance and long-term disability insurance.
• 403(b) retirement plan.
• Tuition remission for eligible classes.
• Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.
• Opportunities for career development and advancement.
• And much more

Service Net is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others.

Join Us

Join us and become part of a caring community that helps others find joy and purpose. Apply today.

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Service Net is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.