Case Manager Family Support

Family Support Case Manager

Job Type: Full-Time
Location: Greenfield, MA with travel throughout Hampshire and Franklin Counties as needed.
Salary: $19.93 - $21.53/hour

Service Net, a leading Human Services agency, is seeking compassionate, dedicated, and enthusiastic individuals to join our team. As a Family Support Case Manager, you will play a key role in supporting families who have a member with a disability. You will provide training, needed information, family support contacts and referrals to other agencies and supports. On a wider level you will help educate the community about disabilities and/or autism and facilitate social and recreational activities for people of all ages.

You will help families get the best results from funds available by administering stipends and all documentation.

• Providing individualized support to families.
• Supporting families to navigate resources and services available to them.
• Making visits to families' homes; developing support plans/goals when needed; maintaining contact and ongoing support as needed.
• Connecting families with other families for support.
• Promoting community integration.
• Helping maintain and expand an extensive community‑based network of support & informational resources.
• Developing center‑based and community‑based activities, groups, training, and events to support people with intellectual disabilities and/or autism across the lifespan and their families.
• Providing a welcoming, inclusive environment.

• High School Diploma / GED required.
• Broad knowledge of a discipline involving the use of a broad theoretical knowledge equal to a complete 2‑year college education.
• Over 1‑year direct experience working with families or individuals with disabilities.
• Broad knowledge of disability support services.
• May be required to complete First Aid, CPR, OSHA, and/or Safety Care training based on program needs.
• Valid driver's license and reliable transportation/vehicle required.

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Training & development

Service Net is a compassionate non‑profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others.

Join us and become part of a caring community that helps others find joy and purpose. Apply today.

Service Net is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.