WIC Nutrition Assistant
Listed on 2026-01-01
-
Healthcare
Healthcare Administration, Health Promotion
This position provides nutrition services to WIC’s low-risk child applicants and participants. The position provides general clerical and administrative support to the CAPV WIC program. This includes anthropometric and hematological data collection, dietary and nutritional risk assessment, food package assignment, counseling and education, data entry, referrals to other health and social services, follow‑up nutrition education, answer phone calls, schedule and reschedule appointments, greet participants in clinic, and other office administrative duties.
DEPARTMENT
:
Community Services
POSITION TITLE
:
Nutrition Assistant 1/Program Assistant 1
LOCATION
:
Greenfield, Northampton, Orange WIC offices
STATUS
:
Non‑Exempt
SUPERVISOR
: WIC Program Director
Provides nutrition care to low‑risk children at certification and follow‑up, including all aspects of:
- Anthropometric and hematological data collection.
- Dietary and nutritional risk assessment.
- Food package assignment.
- Counseling and education.
- Documentation and nutrition data entry.
- Referrals to other health and social services.
- Follow‑up nutrition education.
Performs other duties as needed, including participating in quality assurance activities.
Reception Duties- Verification of identity, income, residency, and participant category. Complete data entry for (re) certification.
- Educate and/or explain participant’s rights and responsibilities, WIC foods, and using benefits at authorized vendors.
- Referrals to Mass Health, SNAP, and TAFDC programs as well as other health and human service programs.
- Provide notification for end of certification, missed benefits, and/or ineligibility to receive WIC benefits.
- (Re) issuing of food/formula prescription benefits.
- Security of WIC Card stock.
Required to travel regularly throughout the service area and during WIC clinic hours, to various CAPV WIC office locations.
Comply with agency and funders’ paperwork requirements and procedures.
Attend regularly scheduled supervision meetings, staff and department-wide meetings, mandatory agency training, and participate in professional development activities.
Maintains strictest confidentiality.
Performs other duties as needed including participating in quality assurance activities.
This does not cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may be adjusted to meet the operational needs of the agency.
QUALIFICATIONS / SKILLS- Interpersonal communication – verbal and written; in‑person and phone.
- Conflict resolution, problem‑solving, establishing priorities, navigating change.
- Judgement and decision‑making.
- Promote equity by deconstructing barriers to a racially just system. Cultivate work environments that value truth‑telling, courage, vulnerability, space to think and reflect, community‑mindedness, hope, and openness to difficult conversations.
- Knowledge of local health and social services, advocacy, and navigating resources.
- Experience in nutrition, health care, and/or community health care facility.
- Experience working with marginalized communities and individuals with low incomes.
- Experience with data management, data capture, tracking methods and analysis for outcome measurements.
- Adapt to changing priorities and demonstrate close attention to details.
- Proficient computer skills (Microsoft Suite and databases).
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