ED Registration Representative

ED Registration Representative page is loaded## ED Registration Representative locations:
Greenfield, Massachusetts time type:
Part time posted on:
Posted Todayjob requisition :
R39243

Note:

The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range.

Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum - Midpoint - Maximum $20.38 - $23.43 - $27.53
** Summary
*
* Location:

Baystate Franklin;
Greenfield MA

Schedule:

Part Time; 16hrs;
Every Friday & Saturday 11p-7a; third shift

Under the direction of the Revenue Cycle Registration Manager/Supervisor, the ED Registration Representative is responsible for interviewing patients and collecting patient demographic and insurance information in a fast-paced, high-stress Emergency Department environment. Collects necessary patient responsibility payments at the time of registration. Duties also include working closely with insurance, Clinical Staff, Medical Records, and other hospital personnel to ensure patient safety and fiscal reimbursement.

Obtains necessary signatures of all required forms and interacts in a professional and courteous manner with fellow staff members and the public at large.
** Requirements
* **
* 1)
** Successfully complete training in Patient Registration Department policies, procedures, workflows, and applications including annual web-based training and basic medical terminology.
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* 2)
** Complete departmental orientation to product lines; demonstrate competency in introductory proficiency testing 91%.
*
* 3)
** Receive sign-off by a mentor in product line activities.
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* 4)
** Complete Compassionate Connections Program.
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* 5)
** Maintain at least a 90% QA pass rate in overall account reviews, MSP, and RQA alerts.
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* 6)
** Respect:
Treat all patients, coworkers, and internal partners with dignity and respect. Integrity:
Be honest, trustworthy, dependable, and use good judgment in your work; lead by example.

Teamwork:  Maintain individual productivity and support workgroup effectiveness. Build and nurture relationships and value others. Lifelong Learning:
Strive to be curious in the pursuit of knowledge while being open and taking in new ideas and perspectives.
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* 7)
** Service Focus:
Identify opportunities that benefit our patients, coworkers, and internal partners.

Ownership:
Take initiative, responsibility, and accountability for one’s own performance; be proactive, ask questions, develop ideas, and ask for feedback.

Collaboration:

Communicate with internal and external partners with open-mindedness to achieve shared goals; professionally resolve conflict when it arises.

Valuing Differences:
Contribute to a work climate where differences are valued and supported; seek to understand different perspectives and cultures. Courage: Show initiative, ask questions, think big, and step out of your comfort zone.
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* 8)
** Effectively communicate with patients during high-stress events to gather detailed demographic and payor information to ensure patient safety and fiscal reimbursement for the organization.
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* 9)
** Must be capable of controlling emotions and reactions during tragic and sometimes dangerous patient interactions. Maintaining a calm and compassionate disposition is essential.
** 10)
** Ability to communicate verbally and/or in writing with coworkers and clinical partners to problem-solve issues and share recommendations for improvements.
** 11)
** Complete First Net account discharges, transfers, and status changes.

Complete morning and afternoon Preadmissions by designated timeframe as well as surgical late discharges.
** 12)
** Successfully complete BH ED policies and procedures including Trauma Registration, “JDoe” Registration, Burn reporting, Animal bite reporting, Weapons Related Injury Surveillance System (WRISS), Sexual Assault Nurses Exam (SANE)
** 13)
** Ability…